InterSystems is seeking a Senior Product Manager to lead the strategy, roadmap, and Product Management team for the Lab Enterprise product line.
You will shape the continued evolution of our enterprise laboratory capabilities, aligning product investment with customer needs, market opportunities, and the wider IntelliCare strategy. Working with laboratory subject matter experts, Product Development, and regional teams, you will translate complex clinical and operational needs into clear priorities and scalable product solutions.
This role combines strategic product leadership with direct people management. You will develop team capability, build alignment across functions, and make informed decisions where customer expectations, technical constraints, and strategic priorities compete.
An understanding of laboratory or healthcare technology is valuable, but deep laboratory expertise is not essential. Success requires the ability to work effectively with specialists, ask insightful questions, evaluate evidence, and turn that understanding into clear product direction.
Key ResponsibilitiesProduct Strategy and Delivery- Define and communicate the product vision, strategy, and roadmap for InterSystems Lab Enterprise, aligned with wider IntelliCare priorities.
- Set clear priorities and make timely investment and delivery decisions, balancing customer value, market needs, regulatory requirements, technical dependencies, and available capacity.
- Work with laboratory subject matter experts to understand complex workflows and translate specialist requirements into scalable product capabilities.
- Collaborate across IntelliCare product areas to support coherent, end-to-end clinical and operational workflows.
- Guide the Product Management team through development, validation, release, and adoption, maintaining a clear focus on intended outcomes.
- Use customer feedback, market insights, support trends, and product performance to inform priorities and continuous improvement.
- Initially operate as an individual contributor, with the potential to grow into a people management position as the team and business needs evolve
- Build a collaborative, accountable, and outcome-focused culture with clear responsibilities and expectations.
- Strengthen team capability and empower individuals to exercise sound judgement, develop expertise, and take increasing ownership.
- Build effective partnerships with Product Development, UX, Clinical Safety, regional teams, Implementation, Support, Marketing, and other relevant functions.
- Connect Product Development with regional and customer-facing teams, ensuring market needs and operational challenges inform product decisions.
- Engage with regional teams and customers to understand recurring challenges, market differences, and opportunities for improvement.
- Represent InterSystems Lab Enterprise in strategic internal and external discussions, adapting communication to clinical, technical, operational, and executive audiences.
- Support product demonstrations, strategic customer engagement, pre-sales, and Product Marketing activities as appropriate.
- 5-10 years of demonstrated experience in Product Management or a closely related role within healthcare technology, enterprise software, clinical informatics, laboratory systems, or another complex domain.
- Proven experience leading and developing teams, including mentoring, performance management, recruitment, and capability development.
- Strong product judgement, with experience translating complex needs into strategy, priorities, and actionable roadmaps.
- Strategic and systems thinking, including an understanding of dependencies across products, teams, and workflows.
- Experience making prioritisation decisions when customer expectations, strategic objectives, technical constraints, and resources compete.
- Strong stakeholder management and influencing skills, including the ability to challenge constructively, negotiate, and communicate difficult decisions.
- Ability to explain complex information clearly to technical, clinical, operational, and executive audiences.
- Experience in healthcare, laboratory medicine, diagnostics, laboratory information systems, electronic health records, or another regulated environment.
- Experience working across international healthcare markets or enterprise software deployments.
You are a confident, collaborative leader who brings clarity to complexity. You listen carefully, seek evidence, and make timely decisions with a clear rationale.
You build trust across disciplines and cultures, align stakeholders around shared objectives, and maintain strategic direction when priorities compete. You look beyond individual requirements to identify underlying problems, recurring needs, and opportunities to create lasting product value.
You are also committed to developing others, helping team members build confidence, strengthen their capabilities, and take ownership with appropriate autonomy.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
Skills Required
- 5-10 years of experience in Product Management or a closely related role within healthcare technology, enterprise software, clinical informatics, laboratory systems, or another complex domain
- Experience leading and developing teams, including mentoring, performance management, recruitment, and capability development
- Strong product judgment and experience translating complex needs into strategy, priorities, and actionable roadmaps
- Strategic and systems thinking, including understanding dependencies across products, teams, and workflows
- Experience making prioritization decisions amid competing customer expectations, strategic objectives, technical constraints, and resources
- Strong stakeholder management and influencing skills, including constructive challenge, negotiation, and communication of difficult decisions
- Ability to explain complex information clearly to technical, clinical, operational, and executive audiences
- Experience in healthcare, laboratory medicine, diagnostics, laboratory information systems, electronic health records, or another regulated environment
- Experience working across international healthcare markets or enterprise software deployments
What the Team is Saying
InterSystems Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, mental-health support, and FSA/HSA options; feedback suggests this is a clear strength. Wellness resources and onsite fitness offerings are also noted in some locations, reinforcing perceived quality.
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Leave & Time Off Breadth — Time off is portrayed as generous, with a minimum of 23 PTO days in the U.S. plus paid holidays and sick time; feedback suggests this stands out as a distinguishing benefit. Additional time with tenure is mentioned, further boosting perceived value.
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Retirement Support — Retirement offerings include a 401(k) with employer contributions and profit sharing; feedback suggests this is a meaningful part of total compensation. Financial-planning tools are also referenced, adding to perceived support.
InterSystems Insights
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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InterSystems Teams
InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
