Senior Product Manager

Optura is healthcare's AI orchestration platform. We help healthcare organizations transform disconnected AI pilots into a unified, enterprise-scale program that delivers measurable value. Our platform enables teams to design, execute, and monitor intelligent agents that drive automation, insights, and action, while providing the control and observability needed to scale safely. Built for real-world complexity, Optura supports multiple model providers, integrates seamlessly with existing infrastructure, and offers both SaaS and self-hosted options. Our mission: revolutionize how healthcare deploys and operationalizes AI in production.

Optura is looking for a Senior Product Manager to own product outcomes end to end and help build our product function from the ground up. This is a role for a customer-obsessed product leader with an eye for data-driven decision making: you will shape the roadmap, turn ambiguity into clear specifications, and use both customer insight and data to decide what gets built, why, and whether it worked. You do not need to write production code, but you do need the technical acumen to work seamlessly with Optura’s engineering team to connect product decisions and the build to company outcomes. This is a high-ownership role that spans the entire customer lifecycle. You’ll have a rare opportunity to define the product function, and your own impact, at a fast-moving startup.

• Nashville metro area (hybrid) or open to remote for the right candidate

• Own the roadmap for your product area — define priorities, write specifications, and make the calls on scope and sequencing

• Ground the roadmap in data — advocate for priorities backed by metrics, customer insight, and strong judgment rather than assumptions

• Translate customer business needs into clear product requirements engineers can build against, and translate engineering realities back to stakeholders

• Build trust and win buy-in across a cross-functional team you don't manage — bringing engineering, sales, and marketing along on the "what" and the "why"

• Partner daily with our Romania-based engineering team on sprint planning, backlog grooming, and unblocking decisions across time zones

• Spearhead customer discovery — interviewing and observing real users to uncover needs they can't always articulate, and translating that into what to build not just for them but for all clients

• Triage and prioritize bugs versus features, balancing short-term customer needs with long-term product vision, and partner with sales and customer success to keep feedback loops tight

• Make sound calls under ambiguity — prioritizing when everything feels urgent and requirements shift week to week, and deciding with incomplete data when a deadline won't wait

• Define success metrics for everything you ship, instrument and report on outcomes, help guide quarterly product roadmaps, and establish lightweight but effective product workflows and processes as the company scales

• 5+ years of product management experience at a software or technology company, including 2+ years in a senior or lead capacity

• Experience defining, instrumenting, and reporting on product metrics, and using data and analytics to prioritize and measure product outcomes

• Track record of partnering with engineering teams to ship products that reached customers and delivered measurable results

• Able to take feature requests and market signals and read what customers actually need — translating what they ask for into what you build, rather than shipping their exact request

• Experience in healthtech or another regulated industry

• Technical acumen to hold your own in architecture discussions and understand the trade-offs engineers raise

• Ability to influence without authority — getting cross-functional partners to buy into and build your priorities

• Comfortable in ambiguity — building and owning your own priority list, and making the call on what matters most against the larger objectives we're tracking toward

• Exposure to AI or machine learning products, including how they are scoped, evaluated, and measured

• Experience working across time zones with distributed teams

• Experience as the product voice for a distributed engineering team while sitting with leadership

• Experience standing up a product function, or serving as an early product hire, at an early-stage or high-growth startup

• Experience with business-to-business or enterprise software products

We offer a competitive compensation and benefits package, including:

• Health, dental, and vision insurance

• Generous paid time off

• Opportunities for professional growth and development

At Optura.AI, we're not just building a product; we are intentionally building the team, culture, and equity we want to see in the tech world. That starts with recognizing that innovation thrives when diverse perspectives come together. Optura is an Equal Employment Opportunity Employer, period. We actively welcome and celebrate every candidate regardless of their race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. Discrimination has no place here, and we operate in full compliance with all applicable fair chance laws.

More than compliance, we are deeply committed to diversity and inclusion because it's a non-negotiable part of our foundation. We believe a truly diverse and inclusive workplace is the engine for long-term professional growth and competitive business success, directly fueling our mission to innovate. As part of the Optura team, your voice will be heard, your contributions will directly matter to our trajectory, and your unique background and experiences won't just be celebrated—they will be a vital part of our success. Let's build something exceptional, together.

The recruitment process at Optura.ai may use AI-assisted tools to support administrative and operational tasks. AI is not used to make candidate screening or hiring decisions. All hiring decisions are made by qualified members of our team to ensure fairness, transparency, and human oversight throughout the recruitment process.

Candidates who receive and accept an offer of employment may be required to successfully complete a background check, where permitted by applicable law and based on the requirements of the role. The scope of any background screening will be communicated during the hiring process and conducted through an authorized screening provider.

Optura.ai takes the security of candidates seriously. All legitimate communications from our recruitment team will come from official Optura.ai email addresses, and our open positions will only be posted on our official careers page and trusted job boards. We will never ask candidates to make payments or provide banking or other financial information during the recruitment process. If you receive an unsolicited job offer or suspicious communication claiming to be from Optura.ai, please exercise caution and verify its authenticity before responding.

Note to Recruiters:

We value building direct relationships with our candidates and prefer to manage our hiring process internally. While we occasionally partner with select recruitment agencies for specialized roles, we do not accept unsolicited resumes from recruiters or agencies without a written agreement executed by the authorized signatory for Optura AI  ("Agreement"). Any resumes submitted to Optura in the absence of an Agreement executed by Optura AI authorized signatory, will be considered the property of Optura AI, and Optura AI will not be obligated to pay any associated recruitment fees.