Senior Product Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager

About your role:

You will define and execute product strategy for the Precision core banking platform, aligning roadmap priorities to client needs, regulatory requirements, and business objectives. You will partner with clients, engineering, sales, service, compliance, and executive leadership to guide product decisions, represent client priorities, and deliver enhancements that support retention, modernization, and growth across community financial institutions.

What you'll do:

• Own and maintain the Precision product roadmap, prioritizing initiatives based on client demand, revenue impact, regulatory requirements, competitive positioning, and strategic objectives.
• Develop business cases, investment recommendations, and product priorities that support client retention, platform modernization, and revenue growth.
• Lead product lifecycle activities for enhancements, integrations, regulatory initiatives, and client experience improvements from concept through release readiness.
• Gather, evaluate, and translate client feedback into product requirements, acceptance criteria, and roadmap recommendations.
• Partner with engineering, architecture, support, operations, compliance, finance, sales, and relationship management teams to deliver product outcomes across a matrixed organization.
• Present roadmap direction, product priorities, and market opportunities to executive leadership, internal stakeholders, and client audiences.
• Monitor banking industry trends, competitive solutions, and fintech partnership opportunities to identify market gaps and product expansion opportunities.
• Support risk assessment, regulatory readiness, and product positioning activities to help financial institution clients adopt and use Precision capabilities effectively.
• Lead client advisory boards and user group meetings to validate priorities, strengthen client engagement, and inform product direction.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 8+ years of experience in product management, banking technology, financial services software, or a related domain, including ownership of product roadmap decisions and lifecycle execution.
• 8+ years of experience working with core banking solutions, banking operations, or financial institution technology platforms.
• 8+ years of experience partnering with clients, technical teams, and business stakeholders to define requirements, prioritize initiatives, and deliver product enhancements.
• 8+ years of experience using market analysis, client feedback, and business objectives to build product strategy, business cases, and investment recommendations.
• Experience presenting product direction, roadmap priorities, and business impacts to executive leadership and client audiences.
• Experience influencing cross-functional teams in a matrixed organization to deliver measurable business outcomes.
• Bachelor’s Degree in business, finance, technology, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with the Precision core banking platform.
• Experience in community banking or with community financial institutions.
• Experience using Agile product management practices.
• Experience leading client advisory councils or user groups.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel: Approximately 10% travel off-site or to other office locations is expected.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.