Senior Product Manager

About Smartbox:

We exist to be the go-to companion, empowering everyone to transform their free time into experiences. At Smartbox Group, we believe that real-life experiences help us thrive, connect, and become the best versions of ourselves.
With nearly 15,000 different products across leisure themes — Stays, Wellness, Adventure, Gastronomy — we allow people to enrich their lives with moments of sharing, emotions, and unforgettable memories.
Present in 11 countries, Smartbox Group employs over 700 people across Europe and works with more than 40,000 trusted partners, including hotels, restaurants, wellness centres, and outdoor activity providers.
Living more than owning, sharing more than having — this is more than ever a fundamental trend in our society, and it’s exactly what Smartbox offers.

Our Culture:

At Smartbox, we’re on a mission to unbox our world and unbox the potential of our People. We’re not just building a workplace — we’re cultivating a movement where bold ideas, authentic connections, and real-world experiences redefine what work can be.
As our teams’ trusted companion on this journey, we empower our people to take ownership, break boundaries, and dive headfirst into challenges that spark growth and impact. Together, we’re creating a culture of daring curiosity, relentless ambition, and transformative purpose — where every team member is driven to experience life,
experience potential, experience growth, shape their future, and leave a lasting mark on the world around us.

The Role:

We are looking for a B2B Senior Product Manager to join our team. In this role, you will own and scale Smartbox’s Supply product strategy across the Direct business — holding the strategy end-to-end, from financial and business requirements to platform capabilities, and translating it into a roadmap the commercial team can sell against. You’ll co-own supply outcomes with the Head of GTM and act as the strategic and commercial lead for our key technical partners.

Key Responsibilities:
Supply strategy & financial accountability – own the end-to-end supply product strategy, anchored in margin, partner mix, geographic coverage and category depth, and be directly accountable for partner activation, supply coverage and margin KPIs.
Platform enablement & business activation – own the roadmap that powers SBX Direct, translating commercial ambitions (flash sales, hyper-local deals, dynamic pricing, bulk operations, self-serve tooling) into platform capabilities sequenced against commercial impact.
Commercial & technical partner leadership – lead the commercial and strategic relationship with key technical partners (PMS / channel managers / aggregators / booking systems), owning the integration roadmap end-to-end.
Partner discovery, onboarding & management – spend time with commercial partners to understand friction points and economics, and turn that insight into onboarding, management tooling and the data signals needed to identify partner health.
Cross-functional & commercial leadership – act as the senior voice on supply across Product, Tech, Data, Commercial, Finance and Marketing, partnering hand-in-hand with Commercial and influencing without authority.

About You:

We’re looking for someone who not only has the right skills but also embodies our guiding principles:
The Owner – You take accountability, act with integrity, and treat challenges as opportunities.
The Ambitious Maverick – You bring bold ideas, challenge the status quo, and are unafraid to take smart risks.
The Radical Optimist – You maintain a solutions-focused mindset, inspiring others with your positivity and resilience.
The Connector – You build authentic relationships, foster collaboration, and create space for diverse voices to thrive.

Skills & Experience:

Essential:
Proven track record of owning a B2B, platform, or supply-side product surface end-to-end — not just consumer-facing features.
Strong commercial instincts — comfortable in P&L conversations, challenging commercial assumptions, and being measured on revenue and margin outcomes.
Demonstrated ability to identify and solve partner problems through product discovery — talking to partners directly, analysing operational data, working alongside commercial teams in the field.
Ability to analyse data self-sufficiently to understand partner behaviour, supply economics and platform performance, and to articulate sharper data questions to analysts when needed.
Track record of negotiating and managing senior external partner relationships — commercial terms, integration scope, escalations.
Ability to operate across product, commercial, tech and finance functions, and to hold a point of view in front of senior stakeholders.
Ability to turn strategy into execution and execution into learning.
Understanding of OKRs and outcome-driven planning.

Desirable:
Experience in marketplace, two-sided platform, or supply-side product roles (travel, hospitality, experiences, OTA, e-commerce supply).
Direct experience with partner-facing platforms, channel manager integrations, or PMS ecosystems.
Experience launching commercial activation mechanics (flash sales, yield management, geo-targeted promotions).
Experience scaling a product from MVP through to a mature platform.

What We Offer:
Hybrid work: 2–3 remote days + 20 days abroad per year
Essentials: health cover, pension, taxsaver benefit, extra leave
Flexible benefits: personalize with health, wellbeing & learning options
D&I commitment: parental leave, Inclusive Day, gender equity in rewards
L&D Support: Study Assistance and Study Leave
Unbox Your World: Take 1 day leave per year as short notice (YOLO!) + paid sabbatical after 5 years
Transparency: clear, fair salary bands and career levels