The Role
Own a product area roadmap, connect deeply with customers, use data and A/B tests to validate decisions, collaborate with cross-functional Agile teams, and measure success by outcomes to drive product adoption and retention across web and mobile.
Summary Generated by Built In
Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
As a Product Led Business, we’re focused on creating impactful products that people love to use, products at the intersection of form, function and heart. At SafetyCulture, our product team always starts with the customer, for us there is no replacement for the value you get from direct customer conversations, interactions and site visits. Working as a Product Manager at SafetyCulture, you will get the opportunity to truly connect with the customer and have ownership of your product roadmap, defining the vision and strategy for your product area within the platform whilst solving real customer problems that truly make a difference.
How you will spend your time
- Build a deep understanding of our customers
- Own your product area roadmap ensuring it aligns with the vision, strategy & OKRs
- Blend product usage data with customer insights to identify opportunities to drive your product forward, and validate the impact you have had with techniques such as A/B tests
- Work closely and collaboratively with an Agile, cross-functional software development team including engineering, design, data analytics, and marketing to deliver product experiences that delight and retain customers
- Champion your product and collaborate with other product teams on dependencies & opportunities to build a holistic user experience across the SafetyCulture platform
- Communicate frequently to the broader business including Leadership, Go To Market, and Operations teams about your vision, roadmap, features, decisions and insights
- Own the success of your product area, analyse key customer behavior and product metrics obsessively, and iterate effectively. You'll measure success by outcomes, not outputs.
About you
- Customer obsessed - you are passionate about truly understanding our customers, championing their needs and advocating for them in all interactions across the business
- Curious - You actively seek out learning and feedback. You have a hunger to know more be it exploring your product space or building your product discipline
- You get it done - You’re that person that makes stuff happen. You see a need and you solve for it, you provide direction where there isn’t any and embrace learning by doing
- Data led - you are comfortable analysing product and customer data, identifying key success measures and developing hypotheses
- Strong communicator - you can tailor your communications to every audience, motivate teams through storytelling and ensure no one is surprised by new changes
- Team Player - you work effectively with cross-functional teams and can manage tasks and interests from many stakeholder groups
- Demonstrated experience building B2B products within medium to large technology businesses desirable
- Experienced delivering product across web & mobile platforms
More than a Job
- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
Office Benefits
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including our Shiplt global offsite
- On-site gym, table tennis, board games, books library, and pet-friendly offices
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Skills Required
- Customer obsessed — champion customer needs through direct conversations and site visits
- Curious — actively seek learning and feedback
- Get it done — strong execution and ownership mindset
- Data led — comfortable analysing product and customer data and running A/B tests
- Strong communicator — tailor communications to varied audiences and influence stakeholders
- Team player — work effectively with cross-functional Agile teams
- Experience delivering B2B products within medium to large technology businesses
- Experience delivering product across web and mobile platforms
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The Company
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements. More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day. Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements. From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
