Jobs at SafetyCulture

Lead the build-out of end-to-end data, analytics and data science capabilities for the insurance business. Hands-on delivery of data capture, pipelines, reporting, statistical/ML models, data architecture selection, governance and compliance. Translate underwriting/pricing/claims questions into models and insights, embed AI/ML into workflows, and grow a geographically distributed data team.

Lead Marketing Technology strategy and team to build GTM tooling, data infrastructure, and AI capabilities. Own roadmap, marketing-owned Postgres lakehouse, internal tooling for 160+ GTM users, drive AI adoption, ensure delivery rigour and senior stakeholder alignment to improve pipeline, conversion, and revenue attribution.

Design and run the global partner enablement strategy for the Forge Partner Program. Build onboarding, certification, GTM and technical enablement paths; deliver training and coaching; create enablement assets and demo environments; track partner activation and readiness; collaborate with Product, Sales, Marketing, and Engineering to integrate partner feedback and scale partner-driven revenue.

The GTM Engineer role focuses on embedding technical and AI solutions within GTM teams to enhance operational efficiency, automating processes, and addressing sales pain points.

Lead and deliver Customer Success initiatives from definition through rollout and adoption. Scope and optimize operational workflows, create playbooks, partner with Systems to improve CS tools, and align cross-functionally to drive measurable improvements in customer satisfaction and retention.

The Director of Customer Success leads and manages the APAC team, focusing on customer retention, advocacy, and driving value through strong leadership and collaboration with cross-functional teams.

Own end-to-end organic search performance: run on-page SEO at scale, design and analyse CRO experiments, build intent-led pages, optimise content for AI-powered search, resolve technical indexation issues, report performance, and collaborate with content, web and marketing teams.

Manage a portfolio of strategic and enterprise customers to drive product adoption, retention, expansion and ROI. Act as trusted advisor, create and execute rollout and engagement plans, collaborate with Sales, educate customers on product features and best practices, and advocate customer needs to influence product roadmap and continuous improvement.

The Senior Account Executive will lead sales processes, build relationships with key customers, and drive new revenue opportunities through a consultative sales approach.

Responsible for overseeing the technical direction for identity management and access control systems. Will lead complex feature deliveries, conduct code reviews, and ensure team growth while focusing on customer needs and technical quality.

The GTM Enablement Lead improves go-to-market performance by developing enablement strategies and programs, ensuring the readiness of customer-facing teams through training and resources, and driving sales effectiveness across regions.

The Revenue Systems Specialist will lead AI strategy across revenue systems, collaborating with Sales, RevOps, and Engineering to enhance processes, efficiency, and automation in sales workflows.

Lead and coach a team of Account Executives to expand existing customer relationships, drive renewals and exceed revenue targets. Own pipeline management, forecasting accuracy, and adoption of sales methodologies. Collaborate cross-functionally to generate pipeline, optimize deal progression, and build a high-performance, accountable team culture.

The Customer Onboarding Manager ensures new SafetyCulture customers quickly achieve their first value moment, leading structured onboarding efforts and managing projects.

The Customer Success Engineer designs and implements technical solutions for Enterprise customers, ensuring integration with the SafetyCulture platform and enhancing operational outcomes.

The Marketplace Manager will be responsible for driving growth and customer engagement by managing commercial outcomes, optimizing distribution partnerships, and overseeing customer transition to a new tech platform.

The Sales Manager leads a team of Account Executives to drive account expansion, renewals, and revenue growth while coaching staff and ensuring operational excellence.

Responsible for driving success across Enterprise accounts, ensuring customer value from the platform, and identifying growth opportunities. Build relationships and advocate for customers internally.

The Senior Customer Success Manager will drive customer success for high-opportunity accounts, ensuring they achieve their business goals and maximize the platform's value.

You will manage the entire sales cycle from discovery to close, focusing on understanding customer challenges and delivering tailored solutions. Building trusted relationships and effectively negotiating deals is key to this role.