Senior Product Manager – Universal KYC (MetaMask Passport)

Posted 7 Hours Ago
Be an Early Applicant
27 Locations
Remote
130K-187K Annually
Senior level
Blockchain • Software • Web3
We unlock the collaborative power of communities by making Web3 universally easy to access, use and build on.
The Role
Own the vision and roadmap for Universal KYC and MetaMask Passport, a reusable identity layer across MetaMask. Build scalable identity verification primitives, streamline KYC user experiences, drive adoption across product teams, and balance privacy, trust, user friction, and global compliance. Partner cross-functionally to lead execution and improve KYC completion, onboarding speed, identity reuse, transaction success, and user trust.
Summary Generated by Built In

Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.

Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.

About MetaMask

MetaMask is building a future where users can unlock the full product stack through a single, seamless identity experience, enabling access to all features with trust, safety, and minimal friction.

Today, identity verification is fragmented across several product and onboarding experiences. Users are repeatedly asked to verify themselves across different services, creating unnecessary friction, inconsistent outcomes, and degraded trust.

Universal KYC (UKYC) is a new initiative to solve this problem by creating a single, reusable identity layer across MetaMask. At the centre of this is MetaMask Passport, a product designed to enable users to verify once and unlock multiple experiences across the MetaMask ecosystem.

This role sits at the intersection of platform and product experience. You will define the primitives, standards, and user journeys that make identity verification seamless, privacy-conscious, and globally compliant.

What you’ll do

You will own the vision and roadmap for Universal KYC and MetaMask Passport, defining how a reusable identity layer unlocks the broader MetaMask product stack. You will build the underlying identity platform, creating scalable verification primitives and standards that can be adopted across products. In parallel, you will design a seamless, low-friction KYC experience that reduces time-to-first-transaction while maintaining compliance integrity. You will drive adoption across MetaMask by partnering closely with internal teams to integrate a consistent identity layer, while balancing privacy, trust, and global regulatory requirements. Throughout, you will lead execution end-to-end, aligning cross-functional teams and delivering measurable outcomes.

What we are looking for:

  • Proven experience building or scaling identity verification (IDV), KYC, or onboarding products
  • Strong background in fintech, ideally with exposure to Web3
  • Hands-on experience working with identity verification providers (IDV vendors) such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
  • Familiarity with compliance workflows, including KYC, KYB, and customer due diligence (CDD) processes
  • Track record of delivering platform products adopted across multiple teams
  • Ability to operate across both technical systems and user experience

What Success looks like:

  • Increased KYC completion rates and reduced onboarding friction
  • Reduced time-to-first-transaction across KYC-gated flows
  • Increased reuse of verified identity across products
  • Improved transaction success rate through consistent verification outcomes
  • Strong user trust with minimal friction and compliant execution

Attributes that will make you stand out

  • First-principles thinker with strong product judgment
  • Deep user empathy with a focus on reducing friction and cognitive load
  • Strong understanding of trust, privacy, and compliance trade-offs
  • Clear, structured communicator who drives alignment and momentum
  • High ownership and ability to operate in ambiguity
Why This Role Matters

Universal KYC is a foundational unlock for MetaMask, enabling users to move from fragmented, repetitive identity verification to a seamless, reusable experience across the entire product stack. It establishes a scalable, privacy-conscious identity layer that strengthens user trust while meeting global compliance requirements. This is a high-leverage role at the intersection of access, trust, and growth, critical to unlocking the next phase of MetaMask’s evolution.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.

US pay range (not including bonus, equity or other benefits)
$130,000—$187,000 USD

In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.

MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.

MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.

It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Skills Required

  • Experience building or scaling identity verification, KYC, or onboarding products
  • Strong fintech background
  • Experience with identity verification providers such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
  • Familiarity with KYC, KYB, and customer due diligence compliance workflows
  • Track record delivering platform products adopted across multiple teams
  • Ability to work across technical systems and user experience
  • Exposure to Web3
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The Company
HQ: New York, NY
900 Employees
Year Founded: 2015

What We Do

ConsenSys is a leading Ethereum and decentralized protocols software company. We enable developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. Our product suite, composed of Infura, Quorum, Codefi, MetaMask, Truffle, Diligence and our NFT platform, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. Ethereum is the largest programmable blockchain in the world, leading in business adoption, developer community, and DeFi activity. On this trusted, open source foundation, we are building the digital economy of tomorrow. To explore our products and solutions, visit http://consensys.net/.

Why Work With Us

ConsenSys has always been a leading voice in the blockchain world. We rely heavily on collaboration because if we are to build a platform that is fair and equitable for all, we need voices from all. ConsenSys is driven by the same values used to build the Ethereum ecosystem. The world is changing and we are at the forefront of that.

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