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Our goal at JumpCloud is to Make (Remote) Work Happen with One Directory to Rule Them All!
The Role
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
Company Overview
We are a leading technology company that is changing the way IT admins and users leverage their devices to get work done. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done.
We are seeking a Senior Product Manager with deep technical expertise to drive the development of our Unified Endpoint Management (UEM) solution.
Position Overview
The Senior Product Manager for Unified Endpoint Management will lead the strategy, roadmap, and execution of our UEM/MDM platform, ensuring seamless management and security for Microsoft Windows, Apple iOS, and Android devices. This role requires strong technical expertise in endpoint management, device security, and cross-platform integration, combined with exceptional product leadership to deliver world-class solutions that meet enterprise needs.
Key Responsibilities:
- Product Strategy & Roadmap: Define and prioritize the product vision, strategy, and roadmap for the UEM platform, aligning with business goals and customer needs.
- Technical Leadership: Collaborate with engineering teams to design and implement solutions for device management, security policies, and compliance across Windows, iOS, and Android ecosystems.
- Stakeholder Collaboration: Work closely with cross-functional teams, including engineering, design, sales, and marketing, to deliver a cohesive product experience.
- Customer Advocacy: Engage with enterprise customers to understand their pain points, gather feedback, and translate requirements into actionable product features.
- Market Analysis: Conduct competitive analysis and stay updated on industry trends in endpoint management, mobile device management (MDM), and enterprise security.
- Feature Definition: Create detailed product requirements, user stories, and acceptance criteria for new features, ensuring scalability, security, and usability.
- Go-to-Market: Partner with marketing and sales to develop go-to-market strategies, including product positioning, pricing, and launch plans.
- Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
Technical Expertise Requirements:
- Deep understanding of Microsoft Windows, Apple iOS, and Android operating systems, including their security frameworks (e.g., Windows Defender, iOS Gatekeeper, Android Enterprise).
- Hands-on experience with UEM/MDM platforms (e.g., Microsoft Intune, Jamf, VMware Workspace ONE, or similar).
- Knowledge of device compliance, encryption, remote management, and zero-trust security principles.
- Familiarity with enterprise IT environments, including Active Directory, Azure AD, and network security protocols.
- Practical experience on AI projects to understand and build a portfolio.(e.g., Machine Learning, Deep Learning, or similar).
Qualifications:
- Experience: 7+ years of product management experience, with at least 3 years focused on Unified Endpoint Management, Mobile Device Management (MDM), or enterprise security solutions.
- Technical Expertise: See Above
- Leadership: Proven ability to lead cross-functional teams and influence stakeholders at all levels, including C-suite executives.
- Customer Focus: Strong experience in gathering and analyzing customer feedback to drive product decisions.
- Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
Awesome if you also have:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field; MBA or advanced degree preferred
- Certifications: Certifications in product management (e.g., Pragmatic Institute, AIPMM) or technical areas (e.g., Microsoft Certified: Endpoint Administrator, CISSP) Apple Certified System Administrator (ACSA):are a plus.
Key Skills:
- Strategic thinking and problem-solving
- Technical proficiency in endpoint management and security
- Agile/Scrum methodologies
- Data-driven decision-making
- Stakeholder management and collaboration
- Strong understanding of enterprise IT and security compliance
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $135,000 - $200,000, including base salary and any related bonuses or commissions.
In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.
Where you’ll be working/Location:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
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What the Team is Saying
Aaron
VP of People
Courtney
Manager, Learning and Development
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Manager, People Attraction
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CEO
Rajat
CEO
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The Company
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
We live by our core values which are:
Build Connections
Think Big
1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
Typical time on-site:
None
