Senior Product Manager, Supplier Portal

Posted 2 Hours Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
Lead the 0-to-1 development and global rollout of a Supplier Portal: define vision and strategy, build self-service workflows, inventory controls, and performance dashboards, align commercial teams with engineering across time zones, instrument metrics and pilots, and design APIs, permissions, and data models to simplify supplier integrations and increase booking yield.
Summary Generated by Built In

About the Role

At Navan, "It's all about the user. All of them." We are revolutionizing the corporate travel and expense experience with an integrated, user-friendly platform. While we historically built consumer-grade experiences for travelers and admins, travel suppliers (hotels, air carriers, rail, car rentals) represent over two-thirds of Navan’s revenue.

We are looking for a sharp, partner-obsessed Senior Product Manager to spearhead our brand-new Supplier Portal from 0 to 1. Your mission is to build a dedicated, self-service platform where external travel partners can manage their relationship with Navan, gain actionable analytics, and optimize how they market to business travelers. You won't just be managing features; you will be building a business within a business, bridging complex commercial requirements with scalable platform engineering across London, the US, and India.

What You’ll Do
  • Own the 0-to-1 Journey: Take full accountability for the vision, strategy, discovery, pilot, and global rollout of Navan’s first dedicated Supplier Portal.

  • Empower Travel Partners: Build intuitive, self-service workflows, inventory controls, and performance dashboards that help suppliers maximize their booking yield across Navan's customer base.

  • Cross-Functional Alignment: Serve as the central hub connecting commercial/supply leadership in London and the US with dedicated engineering pods in India.

  • Data-Driven Execution: Define success metrics, test hypotheses through focused pilots, and establish standardized instrumentation to measure marketplace health and supplier engagement.

  • Bridge Domain & Technical Complexity: Reason through platform architecture, APIs, permissions, and data models to simplify complex supply-side integrations for both technical and non-technical stakeholders.

What We’re Looking For
  • Ownership Mindset: 5+ years of Product Management experience at a fast-scaling software company, with a track record of taking complex user-facing or platform features from concept to launch.

  • Marketplace Expertise: Experience building vendor-, merchant-, or partner-facing tools within a two-sided marketplace (e.g., e-commerce hubs, food/mobility supply tools, or travel partner hubs).

  • Technical Fluency: Demonstrated ability to partner daily with engineering teams to reason about platform dependencies, API structures, and data flows (no coding required).

  • Stakeholder & Global Collaboration: Exceptional communication skills with a proven track record of aligning commercial teams, engineering pods, and external partners across multiple time zones.

  • Domain Plus: Direct background in travel technology, GDS/distribution systems, or B2B enterprise SaaS is a strong plus, though broader supply-side marketplace experience is highly valued.

  • Seriously Fun: It’s a company value really! You thrive in high-accountability environments while keeping work fun and engaging for those around you.

Skills Required

  • 5+ years Product Management experience at a fast-scaling software company
  • Proven track record taking complex user-facing or platform features from concept to launch
  • Experience building vendor/merchant/partner-facing tools within two-sided marketplaces
  • Technical fluency partnering with engineering on platform dependencies, API structures, and data flows
  • Ability to align commercial teams, engineering pods, and external partners across multiple time zones
  • Experience defining success metrics, running pilots, and establishing instrumentation/analytics
  • Direct background in travel technology, GDS/distribution systems, or B2B enterprise SaaS

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld
Jose Soares
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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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