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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
SoFi's Loan Servicing team owns the post-loan funding experience for millions of members across SoFi's lending products. We are looking for a Senior Product Manager to build and scale our multi-product servicing platform to meet the needs of our members and business.
In this role, you will partner closely with engineering, research, data science, design, legal, operations and business stakeholders to bring new capabilities to life and ensure they deliver measurable results. You will also drive member engagement, cross-sell, and ultimately increase member lifetime value as SoFi expands its product offerings.
This is a highly cross-functional and high-impact role for a product leader who thrives in ambiguity, can set clear direction in evolving spaces, and is equally comfortable defining strategy and driving execution.
What you'll need:- 3+ years of product management experience, preferably in fintech, financial services, or a similarly regulated, data-intensive environment
- Demonstrated ability to own a feature or product area end-to-end
- Strong customer instincts: you can identify the right problems to solve, prioritize confidently, and articulate what "done" looks like for our members
- Enough technical fluency to have credible conversations with engineers about system architecture, trade-offs, and feasibility
- Clear written and oral communication: you write quality documents, run focused meetings, and know how to tailor the message for engineers vs. leadership
- Experience using data to drive decisions by pulling metrics, reading results, and iterating based on evidence
- Ability to manage cross-functional stakeholders (engineering, ops, compliance, legal, finance) and keep execution on track within a multi-team environment
- Experience in lending, loan servicing, payments, or financial services operations
- Familiarity with third-party servicer integrations or complex vendor relationships alongside product work
- Exposure to compliance adjacent product work: fair lending, regulatory reporting, or audit readiness
- Comfort with SQL or self-serve data analysis tools to diagnose borrower behavior and product outcomes
- Experience working on legacy system modernization or platform migration initiatives
Skills Required
- 3+ years of product management experience in fintech or financial services
- Ability to own a feature or product area end-to-end
- Strong customer instincts and ability to prioritize
- Technical fluency to converse with engineers about system architecture
- Excellent written and oral communication skills
- Experience using data to drive decisions
- Proven ability to manage cross-functional stakeholders
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Benefits materials describe comprehensive medical, dental, and vision coverage with mental‑health support, EAP, and wellness programs. Feedback suggests some plans include options with 100% company‑paid premiums.
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Parental & Family Support — Parental and family supports include up to 12 weeks fully paid parental leave, fertility/adoption resources, and subsidized backup child and elder care. Pet insurance is also available.
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Leave & Time Off Breadth — Time away benefits include flexible vacation for exempt employees, generous PTO/sick time for non‑exempt staff, and paid holidays. Early‑release “SoFi Fridays” are also cited.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
