Role Summary
This role leads a team responsible for the strategic vision and roadmap for Personal Investor Crew Desktop with cross-divisional impact, demonstrating a deep understanding of the digital product(s) and associated business areas. These platforms and products often have enterprise-wide implications. This role also incorporates market research and consumer trends to influence innovation, product direction, and cross-functional execution across the entire product life cycle.
Responsibilities
Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Oversees digital product management activities for multiple digital products, or one strategic product, with cross-divisional impact.
Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
Provides guidance and coaches digital product teams towards best practices and learnings. Oversees digital product teams' support of the messaging, communication, and customer outreach as necessary.
Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new products with cross-divisional impact. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and influences ongoing business planning and departmental prioritization activities.
Participates in special projects and performs other duties as assigned.
Manages the entire product life cycle from strategy and planning through execution, ensuring alignment with organizational goals and customer needs.
Conducts market research and analyzes consumer trends to identify opportunities for product innovation and enhancement.
Defines key product features and functionality and oversees execution by collaborating with cross-functional teams.
Prepares product documentation and provides technical support to internal teams including sales and marketing.
Leverages market and user feedback to evaluate existing product functionality and guide future roadmap decisions.
Qualifications and Skills
Minimum 8 years of experience in product management, with at least 3 years in innovation strategy and execution. Supervisory experience preferred.
Bachelor’s degree in Business, Computer Science, Engineering, or related field; Graduate degree preferred.
Good to have skills in product lifecycle management, stakeholder engagement, market research, innovation strategy, and customer experience improvement. Strong understanding of digital product ecosystems and ability to work with engineering, marketing, and operations teams.
Experience in CRM or other sales enablement product management highly desired.
Excellent communication, analytical thinking, problem-solving, team leadership, and time management skills.
Preferred certifications include Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or Product Management certifications from Pragmatic Institute or AIPMM.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Minimum 8 years of experience in product management
- At least 3 years in innovation strategy and execution
- Bachelor's degree in Business, Computer Science, Engineering, or related field
- Supervisory experience preferred
- Experience in CRM or sales enablement product management
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
