Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionExperian is seeking a talented Senior Product Manager with expertise in consumer-facing mortgage solutions to support our rapidly growing Experian Housing and Verification Business. In this role, you will design and drive the roadmap for innovative products that will enhance Experian's D2C experience that empower consumers to better understand, manage, and optimize their mortgage experience.
You will bring a deep understanding of the consumer mortgage lifecycle, digital engagement strategies, and data-driven personalization. You will work with complex datasets—including mortgage loan-level data, credit data, property data and behavioral insights—to develop intuitive, transparent, and empowering solutions for consumers.
The ideal candidate will have strong product management experience in consumer digital products, a passion for financial wellness, and a track record of delivering impactful consumer solutions. You will report to the Senior Product Director, Innovation, Experian Mortgage.
Responsibilities:
Product Strategy: Define and execute the product vision, strategy, and roadmap for consumer mortgage solutions, including tools for mortgage education, servicing transparency, and financial wellness that can be delivered in B2B2C or D2C experience.
Market & Consumer Insights: Conduct market research and user feedback analysis to identify unmet consumer needs and inform product decisions.
Collaboration: Work closely with engineering, marketing, legal, and data science teams to deliver high-impact consumer products. Partner closely with Experian's Direct-to-Consumer (D2C) team to align on consumer engagement strategies, leverage shared insights, and ensure cohesive product experiences across channels.
Data-Driven Personalization: Leverage Experian's data assets to personalize consumer experiences, improve engagement, and drive retention.
Regulatory & Privacy Compliance: Ensure products meet consumer data privacy standards and regulatory requirements (e.g., FCRA, CFPB).
Performance Optimization: Monitor product KPIs (e.g., NPS, engagement, conversion) and iterate based on consumer feedback and analytics.
Qualifications- Education: Bachelor's degree in Business, Computer Science, Design, or related field. MBA or advanced degree preferred.
- Experience: Minimum of 8+ years in product management, with at least 3 years in consumer digital products, FinTech, or mortgage-related platforms.
- Technical Skills: Familiarity with consumer analytics tools (e.g., Mixpanel, Amplitude), A/B testing, and Agile development. SQL and Python.
- Leadership: Experience leading cross-functional teams and delivering consumer-centric solutions.
- Communication: Strong storytelling and communication skills, with the ability to translate complex mortgage concepts into simple, engaging consumer experiences.
- Industry Knowledge: Understanding of mortgage finance, servicing, and consumer credit. Experience with digital platforms in housing or financial wellness.
Perks:
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Fully remote environment
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.
We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.
Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
About Experian:
Bringing data to life requires creativity, passion, flexibility and expertise.
We want you to share in our success. That's why we offer rewards that recognise great performance.
Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.
Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
