Responsibilities:
- Act as an ambitious entrepreneur with a start-up mentality to proactively identify unmet market opportunities within the healthcare space and design strategic product capabilities to capitalize on them.
- Collaborate with, and take direction from, the Director of Product Management to define and share ownership of the overarching product strategy and positioning for Smile’s platform components.
- Collaborate extensively with all Smile stakeholders—including engineering, sales, marketing, and leadership—to design, develop, market, sell, and implement new products effectively.
- Partner closely with Technical Product Managers to guide prioritization, provide market context, and translate business needs into actionable development backlogs.
- Conduct deep competitive research and market analysis to benchmark and identify key differentiators for specific platform capabilities.
- Support cross-functional teams and leaders in developing product communication materials (presentations, articles, white papers), product sales strategies, training, and internal/external demos.
- Act as the chief cheerleader for your assigned products by conducting webinars and delivering compelling presentations at industry events to drive market awareness and adoption.
- Evangelize product features and roadmaps to both internal cross-functional teams and external customers, hosting customer conversations to validate strategic direction and clarify how platform capabilities solve specific healthcare challenges.
- Champion product capabilities related to healthcare data, ensuring platform features remain highly relevant to payer and provider workflows.
Requirements:
- 7+ years of experience in Product Management, Product Strategy, Health Informatics, or a related role driving software product development.
- Deep Health Care industry knowledge, with proven experience identifying market gaps and delivering complex software products or platforms in healthcare environments.
- Entrepreneurial mindset with a strong ability to work collaboratively across sales, marketing, design, and engineering teams to push a product from conception to market realization.
- Demonstrated consultative experience, including facilitating meetings and communications with executive-level clients, prospects, and partners.
- Critical thinking skills with a creative, solution-oriented mindset.
- Self-driven, proactive, and results-oriented, with effective time management and written and verbal communication skills.
- Strong Asset: Technical knowledge and familiarity with healthcare interoperability (FHIR, HL7 v2, CDA), terminology standards (LOINC, SNOMED, ICD-10), RESTful API standards, and modern stack architectures (Java, Kubernetes, Postgres, Kafka) is considered a big plus.
- Strong Asset: Experience collaborating with engineering and architecture teams in cloud-native environments and familiarity with CI/CD or Software Release cycles.
Additional Information:
This position is a new role, created to support Smile’s continued growth and commitment to operational excellence.
Skills Required
- 7+ years of experience in Product Management, Product Strategy, Health Informatics, or a related role driving software product development
- Deep healthcare industry knowledge and experience identifying market gaps and delivering complex software products or platforms in healthcare environments
- Entrepreneurial mindset and ability to collaborate across sales, marketing, design, and engineering teams
- Consultative experience facilitating meetings and communications with executive-level clients, prospects, and partners
- Critical thinking and creative, solution-oriented problem-solving skills
- Self-driven, proactive, results-oriented, and effective time management, written communication, and verbal communication skills
- Technical knowledge of healthcare interoperability standards including FHIR, HL7 v2, and CDA
- Familiarity with healthcare terminology standards including LOINC, SNOMED, and ICD-10
- Familiarity with RESTful API standards and modern technology stacks including Java, Kubernetes, PostgreSQL, and Kafka
- Experience collaborating with engineering and architecture teams in cloud-native environments
- Familiarity with CI/CD and software release cycles
What We Do
Smile Digital Health (doing business as Smile CDR Inc.) specializes in delivering fast, secure, compliant data infrastructures as a service to enable and empower interconnectivity for data-intensive sectors such as healthcare. We are a solutions platform helping organizations like governments, researchers, health systems, healthcare providers, and app developers build connected health solutions and products by leveraging our core expertise in health data and HL7 FHIR. Our flagship product, Smile CDR, is the world’s first FHIR-based clinical data repository (CDR) as a service. Smile CDR is a high performance and secure solution built on the principles of Privacy by Design. Flexibility is a hallmark of the service as it can be hosted in the cloud or on-premises depending on your needs. The design was strongly influenced by real-world experience in both the jurisdictional and organizational setting. Smile CDR provides a rich set of features and capabilities including: -Multiple FHIR versions -FHIR Profiles -Full text indexing of clinical records -Type ahead search functionality -FHIR, HL7v2 and custom ETL for data input -Federated identity and identity provider functionality -International character locale support -Terminology services -Auditing -Smart on FHIR support -Rapid deployment -Extensive administrative tooling Leveraging more than 40 years of experience in building enterprise-class systems, our team includes experts in building integrated healthcare systems including FHIR-based solutions such as HAPI, e-prescriptions and other e-health solutions. We were motivated by the need to improve upon existing options for sharing health data within and across organizations. Smile CDR is the maintainer of HAPI FHIR, the prevailing open source reference implementation of FHIR worldwide
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