Jobs at Smile Digital Health

The Senior Cloud Engineer will design, build, and maintain cloud services, focusing on SaaS applications, deployment artifacts, and automation pipelines, while ensuring scalable and secure cloud solutions.

The Technical Product Manager leads product strategy, manages technical product capabilities, and bridges communication between technical and market teams to develop scalable healthcare data solutions.

Design and drive multi‑tenant multi‑cloud architecture and security for a managed services FHIR-based platform. Develop reference architectures, automation, cost tracking, compliance controls, and documentation; lead proofs of concept, stakeholder briefings, and mentor teams to ensure secure, scalable Azure/AWS/GCP deployments.

Lead investigation and resolution of complex production issues, provide technical leadership and mentorship, design and maintain scalable software, perform code-level debugging and database inspection, drive root-cause analysis and long-term fixes, collaborate across teams, and participate in on-call rotations for high-priority client support.

Serve as primary implementation and operational lead for assigned customers, coordinating cross-functional teams to ensure onboarding, delivery, escalation management, SOW support, adoption, renewals, and long-term customer success.

The Support Engineer - Level 2 at Smile Digital Health will develop and maintain software components, support Tier 2 issues, and mentor Tier 1 staff, while ensuring interoperability and performance.

The Technical Product Manager leads product strategy and technical management for healthcare data platforms, ensuring alignment between market needs and technical capabilities.