Jobs at Smile Digital Health

Design, automate, and maintain cloud performance testing frameworks and observability across multi-cloud platforms. Optimize scalability, autoscaling, Kafka throughput, and resource utilization. Integrate performance tests into CI/CD, maintain cost attribution, support incident response/on-call, and ensure compliance (SOC2/HIPAA/ISO27001) while enabling secure, scalable infrastructure for SaaS delivery.

Design and drive multi‑tenant multi‑cloud architecture and security for a managed services FHIR-based platform. Develop reference architectures, automation, cost tracking, compliance controls, and documentation; lead proofs of concept, stakeholder briefings, and mentor teams to ensure secure, scalable Azure/AWS/GCP deployments.

Design, deploy, and operate production-grade AKS clusters, owning cluster architecture, networking, security hardening, observability, CI/CD, and incident response. Integrate AKS with Azure services, manage deployments with Docker/Helm and GitOps, run Terraform IaC, define SLIs/SLOs, perform vulnerability management and DR planning, and provide on-call escalation and runbook documentation.

Design, develop and execute performance, load, stress and regression tests for API and web applications. Model scenarios, analyze NFRs and bottlenecks, maintain test frameworks, report metrics, and collaborate with development and infra teams to improve scalability and reliability.

Design, implement, test, and maintain web-based healthcare data platform components. Collaborate across teams to gather requirements, write high-quality code, ensure interoperability and performance, participate in code reviews, estimate work, and support CI/CD, containerization, and DevOps practices.

Design, implement, and maintain web-based backend components; propose high-level designs; ensure interoperability, performance and code quality; mentor junior developers; lead code reviews; document products; track billable hours in NetSuite and support project delivery.

Lead full sales cycle for US Payer and Clinical Reasoning accounts: prospecting, negotiating, closing, and managing accounts. Identify growth opportunities, present business reviews, resolve escalations, and collaborate cross-functionally. Maintain deep product and market knowledge, meet sales quotas, and travel 25-40% to support clients and partners.

Lead strategy, delivery, and operational excellence for cloud platform and managed services. Build and scale platform, deployment automation, and DevOps practices across SaaS and customer-managed environments. Partner with Engineering, Security, Product, and Customer Success to ensure reliability, security-by-design, automation, contractual adherence, and customer satisfaction while driving governance and continuous improvement.

The Senior Cloud Engineer will design, build, and maintain cloud services, focusing on SaaS applications, deployment artifacts, and automation pipelines, while ensuring scalable and secure cloud solutions.