Jobs at Smile Digital Health

Lead product strategy for high-throughput data ingestion, Medallion Lakehouse analytics, and FHIR-native MDM. Drive decoupling into microservices, design Spark/Databricks streaming and batch pipelines, define identity resolution and survivorship rules, and create error remediation, DLQ handling, data steward interfaces, and idempotent replay mechanisms to maintain a Golden Patient Record at scale.

Lead product strategy and roadmap for high-throughput data ingestion, Databricks/Medallion lakehouse analytics, and FHIR-native MDM. Define streaming/batch ingestion, identity resolution, error remediation, DLQ replay, and APIs to produce a scalable, fault-tolerant data platform for clinical records and analytics.

Technical leader designing and implementing backend features for a FHIR-based healthcare data platform. Owns high-level design, microservices, data pipelines, CI/CD, cloud deployments, and clinical reasoning components (dQM/CQL). Guides customer implementations, resolves complex technical challenges, and mentors junior developers to uphold coding and architecture standards.

Design, deploy, and operate production-grade AKS clusters, owning cluster architecture, networking, security hardening, observability, CI/CD, and incident response. Integrate AKS with Azure services, manage deployments with Docker/Helm and GitOps, run Terraform IaC, define SLIs/SLOs, perform vulnerability management and DR planning, and provide on-call escalation and runbook documentation.

Lead pre-sales solution architecture for a healthcare data platform. Partner with sales and strategic clients to understand requirements, design architectures, support scoping and sandbox environments, develop RFP/RFI responses, deliver technical presentations, and conduct demos and proofs of concept. Guide data migration and implementation planning, present solutions for architecture approval, advise on customer technical strategies, and liaise across clients, engineering, product, and support teams. Apply healthcare integration expertise, particularly HL7 FHIR, to support scalable customer solutions.

Leads pre-sales solution architecture for a healthcare data platform. Responsibilities include understanding client needs, designing architectures, supporting data migration, preparing RFP responses, delivering presentations and demonstrations, developing proofs of concept, supporting account strategies, and acting as a technical liaison across customers, sales, engineering, product, and support teams. The role requires expertise in HL7 FHIR, healthcare integrations, scalable system design, implementation consulting, executive communication, and software development practices.

Provides advanced application and production support, troubleshoots complex incidents, develops Java software enhancements and defect fixes, and collaborates with product, engineering, QA, and clients. The role includes technical leadership, mentoring, architecture-aligned solution design, documentation, root cause analysis, and on-call Tier 2 support. Experience with healthcare interoperability standards, particularly HL7 and FHIR, is highly preferred.

Design, develop and execute performance, load, stress and regression tests for API and web applications. Model scenarios, analyze NFRs and bottlenecks, maintain test frameworks, report metrics, and collaborate with development and infra teams to improve scalability and reliability.

Design, implement, test, and maintain web-based healthcare data platform components. Collaborate across teams to gather requirements, write high-quality code, ensure interoperability and performance, participate in code reviews, estimate work, and support CI/CD, containerization, and DevOps practices.

Design, implement, and maintain web-based backend components; propose high-level designs; ensure interoperability, performance and code quality; mentor junior developers; lead code reviews; document products; track billable hours in NetSuite and support project delivery.

Lead strategy, delivery, and operational excellence for cloud platform and managed services. Build and scale platform, deployment automation, and DevOps practices across SaaS and customer-managed environments. Partner with Engineering, Security, Product, and Customer Success to ensure reliability, security-by-design, automation, contractual adherence, and customer satisfaction while driving governance and continuous improvement.

Lead strategy and delivery for cloud platform and managed services, building platform and deployment automation, ensuring reliability, security, compliance, and strong client relationships across SaaS and customer-managed environments.

Design, automate, and maintain cloud performance testing frameworks and observability across multi-cloud platforms. Optimize scalability, autoscaling, Kafka throughput, and resource utilization. Integrate performance tests into CI/CD, maintain cost attribution, support incident response/on-call, and ensure compliance (SOC2/HIPAA/ISO27001) while enabling secure, scalable infrastructure for SaaS delivery.

Design and drive multi‑tenant multi‑cloud architecture and security for a managed services FHIR-based platform. Develop reference architectures, automation, cost tracking, compliance controls, and documentation; lead proofs of concept, stakeholder briefings, and mentor teams to ensure secure, scalable Azure/AWS/GCP deployments.