Principal Software Engineer

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Canada
Remote
Expert/Leader
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.
The Role
Own company-critical technical problems and long-term strategy across multiple organizations. Architect scalable customer-facing systems and platforms, remain hands-on in software development, influence senior product and engineering leaders, establish engineering standards, and drive responsible AI adoption in products and workflows. The role requires deep expertise in large-scale software systems, consumer products, distributed systems, and production ML and LLM applications.
Summary Generated by Built In
Role Description
As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage.
 
Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews.
 
In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working.
Responsibilities
  • Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale.
  • Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives.
  • Tackle the most ambiguous and far reaching technical and product problems, shaping what the company builds as much as how it builds it.
  • Remain deeply hands on in software development, owning and implementing the most critical, complex, and foundational parts of the system where leverage is highest.
  • Influence and align roadmaps across organizations, resolving structural bottlenecks and changing how Dropbox builds and operates.
  • Architect and evolve foundational systems (this may involve both frontend and backend systems) and platforms that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.
  • Model exceptional technical judgment and execution rigor, setting and sustaining high engineering standards across a distributed, virtual environment
  • Drive AI adoption both to increase productivity and to produce AI based features.
Requirements
  • Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.
  • 15+ years of experience designing, building, and evolving large scale software systems with sustained impact across multiple teams or organizations.
  • Demonstrated success operating at a Principal level, owning company critical technical problems and influencing long term technical direction.
  • Strong experience building consumer facing products at scale, with a deep understanding of user experience, performance, reliability, and operational excellence.
  • Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.
  • Practical experience applying modern ML, LLM based APIs, and agentic frameworks in production systems, with sound judgment around quality, cost, and risk.
  • Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.
Preferred Qualifications
  • Experience defining and scaling company wide platforms or architectural standards that are adopted across multiple organizations.
  • Proven track record of leading the introduction of new technologies such as AI or ML into core products or engineering workflows with durable impact.
  • Experience operating in highly distributed, virtual first engineering organizations at global scale.
Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

  • Awareness: Understand yourself and others.
  • Judgment: Evaluate information and make decisions in complex situations.
  • Adaptability: Learn, adjust, and stay effective through change.
  • Connection: Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.

Compensation

Skills Required

  • Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.
  • 15+ years of experience designing, building, and evolving large-scale software systems with sustained impact across multiple teams or organizations.
  • Demonstrated success operating at a Principal level, owning company-critical technical problems and influencing long-term technical direction.
  • Strong experience building consumer-facing products at scale, with understanding of user experience, performance, reliability, and operational excellence.
  • Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.
  • Practical experience applying modern ML, LLM-based APIs, and agentic frameworks in production systems, with judgment around quality, cost, and risk.
  • Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.
  • Experience defining and scaling company-wide platforms or architectural standards adopted across multiple organizations.
  • Track record of leading the introduction of technologies such as AI or ML into core products or engineering workflows with durable impact.
  • Experience operating in highly distributed, virtual-first engineering organizations at global scale.

What the Team is Saying

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Dropbox Compensation & Benefits Highlights

How does Dropbox ensure its pay and bonus plans are competitive?

Dropbox ensures base pay and bonuses are competitive by benchmarking pay using formal compensation surveys to create salary ranges and bonus targets, and conducting twice-yearly reviews aligned with performance.

Employees describe pay and bonuses as competitive and performance-driven.

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The Company
HQ: San Francisco, CA
2,500 Employees
Year Founded: 2007

What We Do

We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.

Why Work With Us

We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.

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Dropbox Offices

Remote Workspace

Employees work remotely.

While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.

Typical time on-site: None
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