At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
As a Senior Product Manager, Provider UM you will lead the development and commercialization of provider solutions that transform case management workflows to enhance clinical decision-making and improve operational efficiency. This role is critical to defining the vision, strategy, and roadmap for key AI-powered products within our portfolio. The ideal candidate brings a blend of strategic thinking, technical expertise, AI fluency, and market-driven insights to shape innovative and scalable technology solutions.
You will:
- Define and execute product strategy and roadmaps aligned with company goals and customer needs
- Lead cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle, managing execution of features through Product Owners
- Conduct market research, user interviews, and competitive analysis to inform product decisions
- Track and report on product performance using data to drive continuous improvement
- Lead GTM strategy, including defining offerings, packaging, and pricing models to accelerate growth.
- Size the market opportunity for new offerings, develop monetization plans, and evaluate financial impact
- Work across marketing, sales, and partner teams to build insight into emerging market segments.
- Build clear business cases and market entry frameworks to justify product investment decisions
- Contribute to product client proposals
- Partner directly with clients and strategic accounts to develop solutions, gather feedback, and validate product-market fit
- Act as the voice of the customer throughout the product lifecycle—advocating for usability, value realization, and satisfaction
- Lead client-facing presentations and product briefings to drive adoption and engagement
- Collaborate with Customer Success and Account Management to identify upsell and cross-sell opportunities
What We’re Looking For:
- 4+ years of experience in product management and 10+ years of professional experience, preferably in healthcare technology or health information services.
- Proven ability to define and deliver high-impact products in an agile environment
- Experience working with finance and strategy teams on investment cases and revenue models
- Customer-focused mindset with strong analytical and problem-solving skills and decision-making skills.
- Strong business skills associated with the range of go-to-market activities of product management and/or product marketing
- Proven track record of launching B2B or enterprise products from concept to commercialization
- Excellent communication, storytelling, and stakeholder management skills
- Strong understanding of utilization management workflows, medical necessity criteria, health system operations, and clinical decision making
- AI Fluency: proven ability to leverage AI tools to augment product workflows, working knowledge of AI architectures (LLMs, RAG, agents), and demonstrated ability to translate technical AI capabilities into customer value
Preferred Qualifications:
- Familiarity with healthcare workflows, EMRs, or clinical content platforms is highly desirable.
- Strong customer focus and ability to translate insights into actionable features.
- Enthusiasm for continuous improvement, learning, and innovation in healthcare technology.
The above is intended to describe the general content of and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range: $150,000 - 210,000
Other compensation: Bonus Eligible
Travel Expectations: 25% (roughly ~6x a year outside of travel to Seattle HQ)
Perks & Benefits:
💻 Remote work
🩺 Medical, dental, vision, life, and disability insurance
📈 401K retirement plan; flexible spending and health savings account
🏝️ 15 days of paid time off + additional front-loaded personal days
🏖️ 14 company-recognized holidays + paid volunteer days
👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
🌈 LGBTQ+ Health Services
🐶 Pet insurance
📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/
We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.
MCG Health is a Seattle, Washington-based company and is considering remote candidates with light travel required.
#LI-Remote
All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Note on interviews: We may use AI tools to audio-record and transcribe interviews for note-taking purposes. These are used only by our hiring team and do not make decisions on their own. Let us know if you prefer an alternative.
MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.
Skills Required
- 4+ years of product management experience and 10+ years of professional experience
- Proven ability to define and deliver high-impact products in an agile environment
- Experience working with finance and strategy teams on investment cases and revenue models
- Proven track record of launching B2B or enterprise products from concept to commercialization
- Strong understanding of utilization management workflows, medical necessity criteria, health system operations, and clinical decision making
- AI Fluency: ability to leverage AI tools, working knowledge of AI architectures (LLMs, RAG, agents), and translate technical AI capabilities into customer value
- Excellent communication, storytelling, and stakeholder management skills
- Customer-focused mindset with strong analytical and problem-solving skills
- Experience leading cross-functional teams (engineering, UX, clinical, marketing) and managing product execution
- Familiarity with healthcare workflows, EMRs, or clinical content platforms
- Enthusiasm for continuous improvement, learning, and innovation in healthcare technology
What We Do
MCG, part of the Hearst Health network, helps healthcare organizations implement informed care strategies that proactively and efficiently move patients toward health. MCG’s independent and transparent review of clinical evidence gives healthcare organizations confidence in their patient-centered care. By leveraging artificial intelligence and other technology, MCG presents this information within the workflow, to simplify and prioritize the work. MCG’s world-class customer service team ensures that clients are able to maximize the benefits of ownership for both content and software – demonstrating a return on financial investment as well as patient outcomes. Our solutions are used by several U.S. government agencies, a majority of U.S. health plans, and nearly 2,600 hospitals.
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