Senior Product Manager
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent
Shape meaningful products that improve customer outcomes across financial services and energy.
The Role
As a Senior Product Manager within Capco’s Product & Experience practice, you will lead product strategy in complex, regulated financial services environments. Working closely with clients and Capco teams, you will create products and experiences that are valuable, usable, and commercially sustainable. You'll also help clients identify where AI-enabled products and ways of working can create measurable business and customer value.
What You’ll Do
- Lead financial services client engagements, partnering with senior stakeholders and cross-functional Capco teams locally and globally.
- Define and deliver product strategies, identifying opportunities to incorporate AI where it enhances customer outcomes and business value.
- Own products end to end across the full lifecycle- from discovery through delivery and iteration-across lending, payments, savings, wealth management, advisory, onboarding, servicing, and customer communications.
- Identify and prioritise product opportunities, including AI-enabled capabilities where appropriate, delivering measurable commercial and customer impact.
- Partner with engineering, data, architecture, risk, and compliance teams to deliver scalable, production-ready products that meet regulatory, control, and assurance standards.
What We’re Looking For
- Proven experience delivering digital products or product portfolios across B2B, B2C, or B2B2C contexts within financial services.
- Strong domain knowledge across lending, payments, savings, insurance, pensions, advisory, wealth management, and investments.
- Experience delivering digital products that incorporate AI-enabled capabilities or data-driven features.
- Experience using AI tools to support product activities such as discovery, research, prioritisation, or stakeholder communication.
- Strong leadership skills, with the ability to work effectively with multidisciplinary teams and senior client stakeholders.
Bonus Points For
- Consulting experience within highly regulated industries.
- Experience contributing to proposition development, accelerators, or practice growth.
- Understanding of regulatory, risk, and governance considerations relevant to AI-enabled product delivery.
- Experience working with senior business stakeholders on large-scale transformation initiatives.
- Knowledge of Agile delivery methodologies and modern product management practices.
Why Join Capco
- Deliver high-impact product and experience solutions for leading financial services and energy organisations.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a practice shaping the future of digital products and services.
- Grow your career in a global consultancy that values inclusion and individuality.
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick - workshops, certifications, e-learning - your growth, your way. Business Coach assigned from Day One to help accelerate your development.
- Healthcare Access: Convenient online GP services.
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution.
At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration and shapes how we work with clients and each other every day.
#LI-DNI
Skills Required
- Proven experience delivering digital products or product portfolios across B2B, B2C, or B2B2C in financial services
- Strong domain knowledge across lending, payments, savings, insurance, pensions, advisory, wealth management, and investments
- Demonstrated experience building or scaling AI-enabled products, platforms, or features in production environments
- Hands-on experience using AI within the Product Manager workflow (discovery, research synthesis, prioritisation, experimentation)
- Ability to partner with engineering, data, architecture, risk, and compliance to deliver scalable, production-ready products
- Strong leadership skills working with multidisciplinary teams and senior client stakeholders
- Consulting experience within highly regulated industries
- Experience contributing to proposition development, accelerators, or practice growth
- Strong understanding of regulatory, risk, model governance, and compliance considerations for AI-enabled product delivery
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing is emphasized as part of culture with flexible/hybrid work, mental-health resources, coaching, and a global Wellbeing@Capco group. Flexible arrangements and regional wellbeing programs are positioned to support work–life integration.
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Parental & Family Support — Enhanced maternity, adoption, and shared-parental leave are highlighted alongside paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Return-to-work supports and family-friendly flexibility are explicitly called out.
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Healthcare Strength — Core benefits include medical, dental, and vision coverage, with disability and life insurance noted in some markets. Health coverage is consistently presented as a solid part of the package.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
