About the role
The SumUp Point of Sale is one of our fastest growing product lines at SumUp. We aspire to help small merchants thrive with our new flagship Point of Sale product, live in 13 markets today and expanding to many more very soon.
As a Senior Product Manager in the POS Tribe, this role will be pivotal in building mission critical features across the product, for example, Product Catalog & Inventory Management, Till & Staff Management and more.
You will help create and drive the strategy, vision and roadmap, with a high degree of ownership over critical features and the customer experience. We are looking for someone customer-obsessed and technology savvy - with a passion for consumer devices and the payment industry.
What you’ll be doing in this job
- Lead discovery of key problem spaces to deeply understand problems to be solved.
- Articulate how best-in-class competing products solve the problem.
- Leverage insights, data and instinct to define industry-best solutions that deliver value to our customers.
- Comfortably navigate functional and technical nuances to slice large features in lean, iterable deliverables resulting in faster time to market and shorter customer feedback loops.
- Juggle sprint plans to continuously deliver small items as well as the big rocks.
- Demonstrates accountability & ownership over product launch and quality.
- Work with Data Analysts to measure and share back impact of features/initiatives launched.
- Work with Product Marketing to advise on product positioning, and feature communications plans.
- Build a continuous feedback loop with Customer Support & Sales to ensure front-line problems are being heard, prioritized and resolved.
- Liaise with stakeholders inside and outside of the tribe to ensure cross-squad and inter-tribe alignment and communication.
You’ll be great for this role if you have:
- Proficiency in Product Management - operationally as well as strategically
- Ability to combine business acumen with technical knowledge to build best-in-class solutions for our customers
- Comfortable working with and analyzing data to drive business outcomes
- Experience leading cross-functional teams to deliver products and projects
- Excellent communication and interpersonal skills to champion initiatives internally and externally, and for effective communication with executive management and external partners
- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- Self-driven personality, flexible and entrepreneurial intellect with superb conceptual thinking, analytical and problem-solving skills
Why you should join SumUp
- The opportunity to work on large scale fintech products used by millions of small businesses around the world
- A dedicated annual Learning & Development budget for attending conferences and/or advancing your career through further education
- Enrollment onto our virtual stock ownership program - you will own a stake in SumUp’s future success
- A corporate pension scheme
- 28 days’ paid leave
- You’ll attend global offsites and/or hackathons.
- You'd enjoy other great benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidized office lunches and other location-tailored benefits, Babbel language platform subscription and more!
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!