Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The Team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are currently seeking an experienced Product Manager to join our growing Payments & Blockchain team to be focused on unlocking faster, easier, and more reliable access to our platform across global markets. By owning a portfolio of payment rails - both by method and geography - you’ll directly influence how customers make payments to and from their accounts, and how efficiently those flows scale with the business.
The Payments & Blockchain team is responsible for the first and last mile of every dollar (digital or fiat) that goes in or out of Kraken.
As a member of this team, you will be responsible for driving initiatives that enable best in class local payments, improve success rates, reduce friction in user journeys, and generally adapt our payments infrastructure to meet the diverse needs of users - from first-time retail customers to high-volume institutional partners. This is an opportunity to lead cross-functional efforts spanning backend integrations, partner onboarding, frontend UX, and compliance-sensitive flows for all Kraken users alike.
The Opportunity
As a Product Manager in our Payments team, you’ll play a critical role in unlocking faster, easier, and more reliable access to our platform across global markets. By owning a portfolio of payment rails—both by method and geography—you’ll directly influence how customers fund and withdraw from their accounts, and how efficiently those flows scale with the business.
You’ll drive initiatives that improve authorization rates, reduce friction in user journeys, and adapt our payments infrastructure to meet the diverse needs of users—from first-time retail customers to high-volume institutional partners. Your work will not only enhance the day-to-day experience for users but also directly impact key business metrics such as conversion, retention, and revenue.
This is an opportunity to lead cross-functional efforts spanning backend integrations, partner onboarding, frontend UX, and compliance-sensitive flows. You’ll collaborate deeply with engineering, design, fraud, and compliance teams to ensure that payment experiences are high-performing, secure, and built for scale.
We’re looking for someone with strong domain expertise in payments, a user-first mindset, and a track record of driving measurable impact. Experience in card acquiring or LATAM payment ecosystems is a plus, but we welcome specialists across a broad range of payment modalities.
• Own and evolve a set of payment rails across both specific methods and geographic regions
• Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners
• Drive continuous improvement of authorization rates, settlement speed, and overall user conversion
• Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards
• Drive UX enhancements through structured experimentation and customer insights
• Ensure payment capabilities are scalable and adaptable across our consumer app, pro trading app, and external interfaces such as on/off-ramps
• Use data to inform prioritization, track performance, and iterate toward better outcomes
What you’ll bring
• 3+ years of product management experience, with a focus on payments, fintech, or financial infrastructure
• Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods
• Experience working on both backend systems (e.g. payment orchestration, API integrations) and user-facing features
• A strong customer-centric mindset, with a focus on simplicity, trust, and conversion in payment flows
• Collaborative and effective across engineering, design, fraud, compliance, and operations
• Comfortable working with data to define and measure product impact
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitmentPayward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Skills Required
- 3+ years of product management experience focused on payments, fintech, or financial infrastructure
- Deep domain expertise in payment systems and rails (bank transfers, card networks, alternative methods)
- Experience with backend systems such as payment orchestration and API integrations
- Experience building user-facing payment features and improving conversion-focused flows
- Proven ability to collaborate with engineering, design, fraud, compliance, and operations teams
- Comfortable using data to define, measure, and iterate on product impact
- Experience in card acquiring or LATAM payment ecosystems
Kraken Digital Asset Exchange Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kraken Digital Asset Exchange and has not been reviewed or approved by Kraken Digital Asset Exchange.
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Fair & Transparent Compensation — Pay is considered competitive for many roles, with strong total compensation reported for in‑demand technical and senior positions. Market‑aligned packages are highlighted across key functions, indicating the ability to reach top‑of‑market for certain hires.
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Equity Value & Accessibility — Equity grants are available for most roles, complemented by bonus programs and the option to receive a portion of pay in crypto. This ownership‑oriented design is positioned as part of the standard total compensation approach.
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Flexible Benefits — A remote‑first operating model, flexible time off, and a remote‑workstation setup bonus emphasize autonomy and location flexibility. Core benefits are framed to support distributed work across multiple regions.
Kraken Digital Asset Exchange Insights
What We Do
Kraken is one of the world’s longest-standing and most secure crypto platforms. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Globally, Kraken clients trade more than 200 digital assets and 6 different national currencies, including GBP, EUR, USD, CAD, CHF, and AUD. Kraken was founded in 2011 and was one of the first platforms to offer spot trading with margin,, staking, regulated derivatives and index services. Trusted by over 10 million individuals, traders and institutions around the world, Kraken offers professional 24/7/365 client support along with one of the fastest, most performant trading platforms available. Kraken has set the industry standard for transparency and client trust, and was the first crypto platform to conduct Proof of Reserves. In 2024, Kraken ranked 12th in Newsweek's Global Top 100 list of Most Loved Workplaces. This recognition reflects our ongoing commitment to providing a flexible workplace that prioritizes wellbeing and career development. Kraken prioritizes client-centricity, security, and superior products, valuing merit and encouraging bold ideas within a transparent communication framework. Kraken offers a flexible, asynchronous, and globally remote work culture, allowing its employees (aka Krakenites) to balance team and personal needs. Kraken provides diverse learning and development programs, enabling Krakenites to chart their own professional paths in the crypto industry. Benefits include globally competitive compensation (with crypto payment options), flexible time off, wellness perks, and annual team retreats. Kraken's collaborative culture promotes authenticity, humility, and respect, encouraging candid interactions and valuing diverse perspectives from its global team. Crypto conviction is central to Kraken's ethos, driving product and service development. The company views challenges as opportunities for creative problem-solving, remaining adaptable in the fast-paced crypto industry. Kraken seeks individuals with an entrepreneurial spirit and a curious, self-starting approach to complex problems. The company fosters a culture of accountability and clear communication, valuing critical feedback for continuous improvement. Overall, Kraken's EVP reflects its commitment to building a bridge from traditional finance to crypto, both in its broader mission and in supporting employees transitioning to crypto careers.
Why Work With Us
Work at Kraken to be part of a mission-driven crypto revolution. Enjoy a flexible, remote-first culture that values bold ideas. Grow your career with competitive benefits and diverse learning opportunities. Join a collaborative team that embraces innovation, accountability, and globally inclusive perspectives.
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