Senior Product Manager, Payments

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

We are looking for an outstanding candidate for the Senior Product Manager, Payments role within the Global Money Movement (GMM) team at Remitly. The Global Money Movement (GMM) Team is responsible for the customer experience underlying our network of payment and disbursement providers, spanning 170+ countries. The GMM team plays a crucial role in delivering on Remitly's promise of customer peace of mind, and this role will be instrumental in delivering the next phase of the money movement network.

As a Senior Product Manager, Payments, you will help develop a world-class payment network that delivers exceptional value to our global customers. You will collaborate with a diverse team of engineers, designers, marketers, finance professionals, legal experts, business development, and other product managers to implement innovative payment solutions. You will report to the Group Product Manager, Payments.

This will be a hybrid role (2-3 days a week) based in our London office (Fitzrovia). #LI-Hybrid

You Will:

• Help shape Remitly's global payments product roadmap and build a prioritisation framework that captures relevant tradeoffs for the team while creating organisational alignment
• Develop a product strategy for systematically eliminating payment defects in the transfer experience for Remitly customers.
• Understand the payment platform end to end, the APIs and dependencies, and use this knowledge to create new and improve our payment systems.
• Use customer feedback, market analysis, and quantitative research to recommend and implement enhancements, enriching the payment experience for our customers.
• Lead the delivery of an outstanding payments experience through development of detailed requirements, implementation plans and execution.
• Set up and analyse A/B tests and provide comprehensive test readouts with well thought through recommendations
• Engage with stakeholders to understand customer and business needs to inform priorities, sequencing and roadmap.
• Stay informed about the latest developments in payments and FinTech

You Have:

• 5+ years of relevant product management experience in the payments space.
• Experience motivating cross-functional teams; across software engineering, UI design, and analytics, with an understanding of how things work within those domains
• Experience with large-scale web, e-commerce applications/mobile applications
• Data is the source of your decision-making and you will have experience working with customer data to develop better customer experiences
• Experience setting and implementing product strategy, road-mapping, and prioritisation
• Experience working with engineers to make tough technical tradeoffs and you can sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term effects.

Our Benefits:

• Paid Vacation Days
• Health insurance
• Commuter benefit
• Learning and development benefits
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Corridor Travel Benefit Reimbursement

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.