PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
About the Senior Product Manager:
PayIt is looking for a Senior Product Manager to join our dynamic Payments team. You will help to shape product strategy for our innovative platform which empowers government agencies to streamline their operations, enhance citizen services, and drive digital transformation. As a Senior Product Manager, you will play a crucial role in shaping the future of our payments product offerings. You will report to the Director of Payments Products.
This candidate is ideally based out of Kansas City however, highly qualified candidates will also be considered in the following markets: AR, FL, GA, IA, IL, KS, MI, MO, NC, OH, OK, OR, PA, RI, TN, TX, SC, UT, VA, WA, WI.
What You’ll Be Doing:
- Help shape PayIt’s payments product roadmap and build a prioritization framework that captures relevant tradeoffs for the team while creating organizational alignment
- Lead the delivery of high-quality payments capabilities from start to finish - through development of business cases, detailed product requirements, implementation plans and execution
- Leverage insights to recommend and implement enhancements to enrich the government client and resident experience
- Collaborate with revenue teams, operations, customer success and engineering to assess cross-partner value, scope of effort, and priority to deliver delightful, reusable and differentiated capabilities
- Stay current on industry best practices and challenges relevant to the payments industry, incorporating them into the product direction and roadmap.
What You’ll Need to Have:
- 5+ years experience in experience in product management with strong leadership, product management skills, and EQ
- Professional experience building payments products or working in FinTech or financial services as a product manager.
- Strong written and verbal communication skills with a talent for precise articulation of customer problems and solutions
- Ability to define and translate a vision into detailed and actionable plans
- Ability to communicate clearly to both technical and non-technical audiences
- Passion for innovation, technology, and making a positive impact in the public sector.
- Ability to ensure that requirements and client needs are aligned with the product vision/roadmap
- Strong analytical and problem-solving skills, with the ability to use data-driven insights to inform product decisions.
- Excellent technical systems knowledge and the strategic ability to think beyond a tactical level, finding innovative, diverse, and elegant solutions that drive value.
- Flexibility and adaptability to quickly shift mindset and change priorities in a fast-paced environment.
Bonus points for:
- Experience delivering products in the GovTech space
- Experience with card processing, bank payments and/or, digital wallets
Annual Salary Range:
$110,000—$150,000 USD
Why Work For Us:
- Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
- You’ll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you’ll grow a ton working at PayIt
- People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
- We #payitforward with our corporate volunteer program, serving the communities where we work and live.
- Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.
What We Care About:
We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.
Commitment to Equal Opportunity
PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.
NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.
To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers’ alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.
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Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt’s Business Code of Conduct and Information Security Policies.
What We Do
PayIt simplifies the way government agencies serve people.
Governments use PayIt to build a better customer experience for a wide range of digital transactions, from renewing a driver’s license to paying property tax. It’s more efficient for agencies, and more convenient for the people they serve.
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We live in the age of convenience.
Almost anything we need is just a few clicks away.
But when it comes to government services, people still expect the worst: checks to write, forms to mail, lines to wait in, and clunky websites to navigate.
And it’s not just residents who are frustrated.
Agencies are saddled with an endless stream of paper to process, long lines and call center queues, and late payments that delay revenue collection.
That’s why agencies are turning to PayIt.
With 6 years on the GovTech 100, PayIt simplifies the way 80+ million residents do business with their local governments.
Agencies use PayIt to create the ideal user experience for a wide range of digital transactions, from renewing a driver’s license to paying property tax.
While residents enjoy more convenience, agencies cut their workloads by reducing the volume of paper forms, checks, in-person visits, and calls.
Delivering an average cost savings of $15 per transaction, PayIt has helped agencies get remarkable results like these:
- A 92% increase in online revenue collected year-over-year for the Kansas DMV
- A 50% reduction of walk-in customers for offices in Grand Rapids, Michigan
- A 25% reduction of manual checks processed for the average PayIt customer
PayIt: Smarter for government. Easier for everyone.
Why Work With Us
Our team is a dedicated, passionate group of like-minded individuals. We love what we do. We embrace being on the cutting edge of tech and transforming the government landscape. Our goal is to continually innovate and make the lives of everyday people easier by improving accessibility to government services.
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