Senior Product Manager, Payments Platform

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

What you’ll do

As a Senior Product Manager, you will be defining Airwallex’s products, from strategy and solution design to roadmap and delivery plans. This role is part of the payments product team, building out our card acquiring and alternative payment methods capabilities. You will be responsible for leading high-impact projects from ideation to launch.

This role is based in London, Amsterdam, Singapore, Hong Kong, or Shanghai.

Responsibilities:

• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments

• Improving the settlement and reporting capabilities of Airwallex's payment platform in close collaboration with the responsible engineering team

• Conducting first-hand user research and collaborating closely with commercial teams, solution engineers and customer support to identify pain points and new opportunities to improve Airwallex’s payments offering

• Supporting the launches of new countries and new payment methods to expand our global coverage

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years of professional experience in a high-growth environment

• Bachelor's degree or above with a competitive GPA, preferably with engineering or computer science coursework

Preferred qualifications:

• Solid technical understanding and ability to engage in architectural discussions with engineering teams

• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences

• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights

• Drive, grit, and persistence are necessary to take ownership and move ideas to reality in short periods of time

• Ability to thrive in cross-cultural and cross-functional teams

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.