Senior Product Manager, P&C - Customer UI

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Austin, TX, USA
Hybrid
Insurance • Real Estate
SafeLease is a leading provider of self-storage tenant protection and revenue management software.
The Role

About SafeLease

SafeLease is redefining how insurance is designed, priced, and distributed inside leased real estate. The company has built a vertically integrated insurance and software platform that embeds tenant protection and commercial coverage directly into speciality insurance operations, transforming insurance from a low-value add-on into a scalable, recurring revenue engine for operators.

By combining purpose-built software with in-house underwriting and insurance program design, SafeLease treats insurance as a configurable product, enabling flexibility across coverage, pricing, and contracts while driving measurable NOI improvement and operational efficiency for customers. Today, SafeLease’s platform is used by more than 4,000 properties nationwide and has become a core part of how operators manage risk and monetize their tenant base.

Founded four years ago, SafeLease is profitable, capital-efficient, and backed by an enduring family office capital base. Having established a leadership position in self-storage, the company is now investing further in product innovation and insurance expansion to extend its platform into adjacent commercial property verticals (manufactured housing, light industrial, hangars, marinas, etc.), with a clear ambition to build the leading insurance infrastructure for leased real estate.

What You’ll Do On The Product Team:

With the continued growth of our technical organization, we’re hiring a Senior Product Manager, Property and Casualty to steward our most essential product lines—grounding decisions in customer insight and driving the next phase of product implementation. In this role, you’ll own the account interfaces used by operators and third-party agents, with a strong emphasis on defining intuitive UIs, conducting customer research and user testing, and partnering closely with design to deliver exceptional user experiences.

Who You Are:

  • You delight in delighting users. Making it easy for Agents and Operators alike to get quotes and manage their policies. Insurance may not be flashy, but it is critical for almost any business and the market size for commercial real estate is enormous. Your tool will be used to protect billions of dollars worth of assets.

  • You’re a strategic, hands-on leader who thrives at the intersection of customer insight, product strategy, and business impact. You’ll lead discovery efforts to deeply understand user needs, identify market whitespace, and translate signals from customer, market, and competitive data into actionable insights that shape strategy and roadmaps.

  • You know how to drive clarity and focus—collaborating cross-functionally with Engineering, Product, Finance, GTM, and Executive Leadership to define priorities, refine requirements, and ensure go-to-market readiness. You’re just as comfortable rolling up your sleeves to build an MVP, run a competitive analysis, or lead a product launch as you are presenting insights to senior leadership.

  • You connect decisions to measurable outcomes, clearly communicating how your work drives growth and business performance. You’re customer-obsessed and problem-focused, with a balance of strategic vision and tactical execution. Analytical yet creative, you can interpret complex data, synthesize imperfect information, and turn ambiguity into action.

  • Above all, you’re collaborative, resourceful, and outcome-driven—an influential voice for what we’re building and why it matters, with no task too small and no challenge too big.

Minimum Requirements
  • 3+ years of relevant experience in product management or product consulting—preferably in B2B technology, with bonus points for experience in insurance, personal lines, or fintech services.

  • Strong analytical and technical capability, including proficiency with data tools such as SQL, Python, Excel, Tableau, Metabase, or Power BI to support modeling, insights, and data-driven decision-making.

  • Proven ability to translate technical features into clear business value for both technical and non-technical audiences, including executive leadership.

  • Experience conducting market and competitive analysis, developing strategic recommendations, and creating enablement materials that support product, technical, and go-to-market teams.

  • Skilled in both qualitative and quantitative research methods, such as interviews, surveys, and statistical analysis.

  • Demonstrated success presenting insights and strategic recommendations to senior leaders or C-suite executives.

  • Strong project management and cross-functional leadership skills, with experience delivering product transformations, managing product lifecycles, and driving digital or operational improvements.

  • Comfort utilizing AI tools to accelerate product management workflows and improve collaboration with full-stack engineering teams.

  • Expertise in Agile methodologies and familiarity with customer journey mapping, product lifecycle management, and modern product development practices.

  • Excellent communication, problem-solving, and storytelling abilities, with the ability to craft compelling presentations and data narratives.

  • Bachelor’s Degree or equivalent experience required.

Why SafeLease?

The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.


If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.

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The Company
HQ: Austin, TX
60 Employees
Year Founded: 2021

What We Do

SafeLease is a leading provider of self-storage tenant protection and revenue management software. We're on a mission to bring big company capabilities to small- and medium-sized commercial real estate businesses. We achieve this by leveraging technology and a partner-centric business model to create new revenue channels that maximize the value of commercial property assets.

Why Work With Us

The SafeLease Team nurtures a culture of collaboration where every team member has a voice and that voice is heard. We grow and learn together, prioritizing transparency and open communication at every step to ensure the company, and every team member, reaches their full potential.

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