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We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Social Finance, LLC seeks Senior Product Manager, Money in New York, NY:
Job Duties: Plan, develop, and optimize digital product features related to customer onboarding, application flow, and benefits/promotions experiences for consumer banking products. Define product requirements and success metrics, analyzing conversion and engagement data, and designing and executing experiments to improve application start, onboarding completion, and product adoption. Collaborate with cross-functional teams including engineering, design, marketing, compliance, data, and operations to implement product enhancements, ensure regulatory alignment, and support growth and customer engagement objectives. Part time telecommuting is an option. Hybrid work from Sofi office in New York, NY.
Requirements: Master’s degree in Business Administration, Information Technology or related quantitative discipline and three (3) years of experience in the job offered or related occupation.
Special Skill Requirements: 1.) Experience defining product requirements, user stories, and functional specifications for digital consumer products.; 2.) Experience analyzing product performance metrics, user behavior data, and conversion funnel data to inform product decisions.; 3.) Experience designing, executing, and evaluating controlled product experiments to assess feature performance and improve conversion or engagement.; 4.) Experience improving customer onboarding, application flows, or promotions/benefits experiences for digital products.; 5.) Experience working with engineering, design, marketing, and operations teams to plan and deliver product initiatives.; 6.) Experience participating in Agile or iterative product development processes, including backlog prioritization and release planning.; 7.) Experience preparing and presenting product plans, analysis, and results to technical and non-technical stakeholders.; 8.) Experience collaborating with legal, risk, or compliance teams to ensure product features align with applicable policies or regulatory requirements.; 9.) Experience supporting product-led growth initiatives by leveraging product features, user journeys, and experimentation to drive acquisition, activation, or engagement.; 10.) Experience working on digital products within the financial services or financial technology industry. Any suitable combination of education, training and/or experience is acceptable. Part time telecommuting is an option. Hybrid work from Sofi office in New York, NY.
Salary: $214,000.00 - $235,400.00 per year & standard company benefits.
Submit resume with references using the apply button on this posting or by email to: Req.# 1014.476.2 at: ATTN: HR, [email protected].
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Skills Required
- Master's degree in Business Administration, Information Technology or related quantitative discipline
- Three (3) years of experience in the job offered or related occupation
- Experience defining product requirements, user stories, and functional specifications for digital consumer products
- Experience analyzing product performance metrics and user behavior data
- Experience designing and executing controlled product experiments
- Experience improving customer onboarding and application flows for digital products
- Experience participating in Agile or iterative product development processes
- Experience preparing and presenting product plans and analysis
- Experience collaborating with legal, risk, or compliance teams
- Experience supporting product-led growth initiatives leveraging user journeys
- Experience working on digital products within financial services or fintech industry
SoFi Compensation & Benefits Highlights
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Parental & Family Support — Up to 12 weeks fully paid parental leave, paid caregiver leave, fertility/adoption resources, and subsidized backup childcare/eldercare are offered. Pet insurance and family-building support further broaden the coverage.
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Healthcare Strength — Medical, dental, and vision coverage is paired with company-paid short- and long-term disability and life insurance. Mental-health support via Modern Health and employer HSA contributions enhance overall health support.
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Leave & Time Off Breadth — Flexible vacation for exempt employees, generous PTO for non-exempt, paid holidays, and early-release “SoFi Fridays” expand time-off options. An additional 16 hours of paid volunteer time underscores community engagement.
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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