Why This Role Is So Exciting :)
- You'll own one of the most critical areas of our product: the first-touch experience that sets the tone for how users adopt and thrive with GitOps Cloud.
- You'll lead our onboarding and enablement strategy—from the moment users sign up, through setup, in-product education, and supporting documentation.
- You'll work closely with Product, Design, Engineering, Marketing, and external partners to craft a seamless and impactful user journey.
- You'll have a direct hand in driving product-led growth in a developer-first, B2B SaaS environment.
- You'll join a team that values strong product thinking and gives you the autonomy to shape your role and make a real impact.
Here is What you’ll do:
- Build a deep understanding of how users signup, setup, and begin using Codefresh GitOps Cloud.
- Own and evolve the onboarding experience to improve activation, time-to-value, and product comprehension.
- Lead the user learning experience, including documentation.
- Identify friction points through data, research, and user feedback—and run experiments to resolve them.
- Define, instrument, and monitor funnel metrics that reflect onboarding health, activation rates, and user value realization.
- Collaborate closely with Design and Engineering to improve in-product education and guidance.
- Leverage tools (including AI) to scale onboarding and enablement efforts in efficient and innovative ways.
- Work closely with Marketing, Sales, and Customer Success to ensure onboarding and learning experiences are aligned with the broader customer lifecycle.
What Will Make You A Great Fit ?
- You bring 5+ years of experience in product management, with a track record of driving impact.
- You’ve led complex, technical B2B products and know how to navigate the challenges of building for sophisticated users.
- You’ve owned growth-oriented initiatives—like onboarding or activation—that directly improved conversion, retention, or engagement.
- You're passionate about helping users succeed, and strive to reduce time-to-value through seamless, thoughtful product experiences.
- You’re data-driven and experimental, using insights to inform your decisions and uncover new opportunities.
- You work collaboratively across teams, aligning stakeholders and pushing execution forward with clarity and purpose.
- You bring creativity, empathy, and simplicity to how users learn and interact with complex tools.
- And you’re hands-on—constantly exploring, testing, and using the product yourself to build user empathy and identify areas for improvement.
It’s a Plus If You Also...
- Have led or contributed to the creation of documentation and enablement content, working closely with internal teams or external contributors to deliver polished, user-friendly resources.
- Have worked on developer-facing products, and bring a genuine understanding of DevOps workflows and CI/CD practices.
- Are familiar with cloud-native tooling or Kubernetes, and comfortable operating within that ecosystem.
- Have explored or implemented AI or automation solutions to enhance onboarding, education, or overall user experience.
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What We Do
Octopus Deploy is one of Australia’s fastest-growing software companies (and we’re taking on the world). After bootstrapping for a decade, in 2021, we quietly raised Australia's second-largest ever venture capital raise, accepting a USD 172M minority investment from Insight Partners. In short: Octopus simplifies the most complicated deployments wherever you deploy your software.
Why Work With Us
You'll be joining a high-growth company with numerous opportunities to learn and advance your career. We offer great benefits and value transparency and fairness in every aspect of our business. Octopus is a high-trust environment that values each individual’s contributions while encouraging a work/life balance.
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