As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
As the , you’ll be involved with everything related to our tracing offerings, including open source Grafana Tempo, Grafana Cloud Traces, and Grafana Enterprise Traces. You’ll become a subject matter expert on tracing and how it helps users understand the health and performance of their increasingly complex, distributed, cloud-native applications. You’ll develop deep fluency with customer needs in this space, as well as the existing landscape of open source and commercial solutions. You’ll define a vision for the future of our rapidly growing and evolving tracing platform, and how it fits into our customers’ overall observability journey. You’ll build an experience that enables our customers to easily and reliably collect, store, query, and analyze traces, and in so doing, help our customers achieve higher uptime, fewer outages, and ultimately happier end users.
As a Product Manager at Grafana Labs, you will:
- Transform ideas and feedback into a product vision and roadmap
- Empathize with customer problems in order to collect user needs, requirements, and pain points
- Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
- Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers.
- Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.
- A BSBA/BA in Computer Science, a related field, or equivalent work experience
- 3+ years of experience in Product Management
- 3+ years of experience working on a B2B SaaS product
- Experience with open source or commercial distributed tracing databases and/or large scale data collection, storage, querying, and analytics
- A desire to dive into complex solutions and work with a highly technical product and customers
- Experience partnering with Product Design to build delightful user experiences
- Experience working with engineering teams to design and build products in a fast-paced environment
- Excellent written and verbal communication skills
Bonus Points
- Experience operating or using Grafana Labs open source projects, including Grafana Tempo, Grafana Loki, Grafana Mimir, or Grafana itself.
- Experience with OpenTelemetry
- Experience building observability/monitoring tools and/or developer tools more generally
- Experience with open source software and/or commercial open source companies
- Experience with products offered both via SaaS and self-managed
In Spain, the Base compensation range for this role is EUR 78,224 - EUR 93,869 Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
For more information about the perks and benefits of working at Grafana, please check out our careers page.
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
What We Do
Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 20 million users of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security.
Why Work With Us
We know that data has incredible power to solve complex problems, transform business, drive innovation, and ultimately make the world a better place. It’s our mission as Grafanistas to unite data, no matter where it lives, and empower our users to analyze, take action, and make smart decisions.
