Jobs at Grafana Labs

As a Staff Backend Engineer, you will lead the technical direction for Session Replay, designing backend architecture, data models, and improving engineering practices while mentoring other engineers.

The Observability Architect serves as a technical point of contact, guiding customer success through observability solution design and implementation, ensuring high adoption and satisfaction.

Build and evolve fullstack features for RUM, including backend services, APIs, storage systems, and frontend user experiences, ensuring high performance and quality in observability solutions.

Partner with Sales to lead technical engagements, deliver demos and presentations, qualify and close complex opportunities, provide customer feedback to product teams, and create enablement content (docs, blogs, videos) to drive customer success with Grafana observability products.

The Growth Account Director will grow business in the West region by managing customer relationships, tracking data, and exceeding sales goals.

Engage with customers to drive technical solutions, deliver presentations, and enhance product offerings while collaborating with Sales and Product Management teams. Requires strong technical pre-sales experience and communication skills.

As a Staff Software Engineer, you'll lead the technical direction of the Session Replay product, driving backend architecture, designing data models, and improving team engineering standards while mentoring engineers.

The Enterprise Account Executive will prospect and grow business, manage forecasts, and track customer data to achieve sales goals. A consultative sales approach is essential, along with strong relationship-building skills during the trial phase and handoff to Customer Success.

The Senior Fullstack Engineer will build fullstack features for Real User Monitoring, working with backend services, APIs, and frontend visuals. Responsibilities include designing data ingestion systems, optimizing queries, and collaborating with SDK engineers to enhance user experience. Candidates should have strong backend and frontend expertise, particularly in high-volume data systems.

The Sales Development Representative will engage with users and prospects, support the sales team in identifying new business opportunities, and develop their skills while contributing to Grafana Labs' goals.

Serve as the primary technical lead for a portfolio of Grafana customers: design observability architectures, guide implementation and onboarding, conduct technical reviews and RCA, drive adoption and ROI, deliver training and documentation, and represent customer needs to Product and Engineering.

Responsible for prospecting, qualifying, and closing new commercial customers across South Australia. Manage full sales cycle (prospecting, demos, POCs, proposals, negotiations), meet sales targets, use Salesforce to manage pipeline and forecasts, hand off customers to Growth, and articulate technical value of Grafana Cloud/Enterprise to stakeholders.

As a Senior Observability Architect, you'll lead technical customer engagement, guide observability solutions implementation, and advocate for customer needs while driving adoption of Grafana's products.

Build and scale Grafana Labs' internal engineering platform: design, ship, and operate cloud-native, distributed systems; reduce region build timelines; own reliability, performance, capacity planning, SLOs/SLIs, and on-call duties; collaborate cross-functionally and take projects from design to production.

Lead architecture, delivery, and operation of large distributed telemetry databases. Define technical strategy, SLOs/SLIs, and reliability practices; drive performance, cost, and observability improvements; lead incident response and cross-team projects; mentor engineers; and represent engineering to stakeholders.

Join the Platform SysEng squad to design, build, and operate highly available, low-latency cloud-native infrastructure. Improve platform scalability, performance, and reliability; own SLOs/SLIs, capacity planning, and production operability; collaborate across teams to reduce region build times and ship platform improvements. Work primarily with Go/Python/Shell, Kubernetes, IaC, and observability tools, and participate in on-call rotations.

Lead architecture and delivery of large, distributed telemetry database systems for Grafana Cloud. Own reliability, performance, cost, SLOs/SLIs, incident response, observability, automation, and cross-team alignment while mentoring engineers and driving technical strategy.

Partner with Product, Design, Engineering, and Data to define KPIs and measurement for AI-powered features, guide instrumentation, design and evaluate experiments, build dbt models, create dashboards, and influence product analytics standards and long-term strategy.

Embed with Mimir, Loki, and Tempo squads to own production reliability for high-SLA Grafana Cloud database customers. Design SLOs, build automation to scale reliability, reduce SLO burn, lead incident response and post-incident reviews, improve observability and alerting, mentor engineers, influence product design for operability, and drive toil elimination and scalable operational practices across multi-cloud, multi-tenant environments.

Partner with Product, Design, Engineering, and Data to define KPIs and measurement for AI-powered features, guide instrumentation, design and evaluate experiments, build dbt models, create dashboards, and translate analytics into product recommendations to shape AI product strategy.