Jobs at Grafana Labs

Own the vision and roadmap for Grafana Labs’ Application Observability product. Lead customer discovery, product prioritization, adoption and revenue growth initiatives, and integration with Grafana Cloud’s broader observability suite. Partner with Engineering, Design, Product Marketing, and GTM teams on user experience, pricing, packaging, positioning, and product enablement. The role requires strong knowledge of observability, application architectures, distributed systems, telemetry, tracing, profiling, and B2B SaaS product management.

Own the vision and roadmap for Grafana Labs’ Application Observability product. Lead customer discovery, prioritize tracing and profiling capabilities, improve adoption and revenue, and integrate App O11y across Grafana Cloud. Collaborate with engineering, design, product marketing, and go-to-market teams on product development, positioning, pricing, packaging, licensing, and tiering. Use customer feedback and usage data to guide priorities and improve product experiences.

Own the vision and roadmap for Grafana Labs' Application Observability product. Drive customer discovery, product adoption, revenue growth, pricing, packaging, and go-to-market strategy. Partner with Engineering, Design, PMM, and GTM teams to improve tracing, profiling, telemetry, AI-first workflows, performance, and reliability. Translate customer feedback and usage data into product priorities and communicate product value across internal and external stakeholders.

Own the vision and roadmap for Grafana’s Application Observability product. Conduct customer discovery, analyze product usage, prioritize tracing and profiling improvements, and collaborate with Engineering, Design, PMM, and GTM. Drive product adoption, revenue growth, pricing, packaging, licensing, and tiering while integrating App O11y into Grafana Cloud’s broader observability and AI-first workflows.

Own the vision and roadmap for Grafana Labs’ Application Observability product. Lead customer discovery, analyze usage data, prioritize tracing and profiling capabilities, and collaborate with engineering, design, PMM, and GTM teams. Drive product adoption, revenue growth, pricing, packaging, licensing, and tiering while integrating App O11y into Grafana Cloud’s broader observability suite and developing AI-first investigation workflows.

Own the vision and roadmap for Grafana Labs’ Application Observability product. Lead customer discovery, analyze usage data, prioritize tracing and profiling capabilities, and collaborate with engineering, design, PMM, and GTM teams. Drive product adoption and revenue through product strategy, pricing, packaging, licensing, tiering, and customer-facing enablement. Help integrate observability signals, AI-first workflows, and the broader Grafana Cloud experience.

Own the vision, strategy, and roadmap for Grafana Labs’ Application Observability product. Conduct customer discovery, analyze product usage, prioritize features, and collaborate with Engineering, Design, PMM, and GTM. Drive adoption and revenue through strong tracing and profiling experiences, AI-first workflows, pricing, packaging, licensing, and product positioning. Translate customer needs into product requirements while balancing performance, reliability, and integration across the Grafana Cloud platform.

Develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, focusing on generative AI agents, asynchronous workflows, performance, and runtime diagnostics. Collaborate with open-source maintainers, shape observability conventions, lead projects from design through release, mentor engineers, support technical direction, and help customers troubleshoot instrumentation issues.

Develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, focusing on generative AI applications and agent workflows. Collaborate with open-source maintainers, improve SDK performance, establish observability conventions, and contribute to technical direction. The role includes owning projects end to end, mentoring engineers, supporting customer and go-to-market teams, investigating instrumentation issues, and advancing OpenTelemetry adoption across Grafana Labs and the broader community.

Build and evolve Grafana Cloud Database Observability experiences, primarily with React and TypeScript while contributing to Go backends and APIs. Own projects from discovery through rollout, collaborate with product, design, and engineering teams, mentor colleagues, participate in on-call and incident response, support customer escalations, and improve reliability through feedback and iteration.

Build and evolve Grafana Cloud Database Observability experiences using React and TypeScript, with opportunities to contribute to Go APIs and backend services. Own projects from discovery through rollout, collaborate with product and design teams, mentor engineers, participate in on-call and incident response, support customer escalations, and improve production software. The role emphasizes frontend engineering, technical ownership, user-focused iteration, secure development, testing, and practical use of AI coding tools.

Build and maintain Grafana Cloud Database Observability experiences, primarily with React and TypeScript while contributing to Go backend services and APIs. Own technical projects from discovery through rollout, collaborate with product and design, mentor engineers, participate in on-call and incident response, support customer escalations, and improve products through user feedback. The role also involves open-source contribution, technical design, cross-squad collaboration, and practical use of AI coding tools.

Develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, with emphasis on generative AI agents and asynchronous workflows. Collaborate with open-source maintainers, improve SDK performance through profiling and benchmarking, shape technical direction, mentor engineers, and support customer-facing troubleshooting. The role requires deep Python expertise, production debugging experience, observability knowledge, and ownership of projects from design through release.

Design, build, operate, and maintain reliable distributed systems for Grafana Alerting and SLOs. Deliver features from ideation through production, contribute to open-source projects, participate in on-call rotations, influence the roadmap, mentor teammates, and collaborate with customers and remote engineering teams.

Own full-cycle global recruiting for Grafana Labs, including sourcing passive candidates, managing Greenhouse processes, coordinating interviews, guiding candidates, generating offers, and transitioning hires to People Operations. The recruiter will partner with senior leaders, maintain hiring documentation, manage headcount and compensation alignment, provide proactive stakeholder updates, and ensure recruiting projects meet deadlines and process requirements.

Own full-cycle global recruiting for sales roles, including sourcing passive candidates, managing Greenhouse workflows, coordinating interviews, maintaining hiring documentation, aligning compensation and equity, and guiding candidates through offers and transitions. Partner with sales leaders and hiring managers, manage multiple priorities, provide proactive updates, and ensure recruiting projects meet deadlines and process requirements.

Build and evolve Grafana Cloud Database Observability experiences, primarily with React and TypeScript while contributing to Go backend services and APIs. Own projects from discovery through rollout, collaborate with product, design, and engineering teams, mentor colleagues, participate in on-call and incident response, support customer escalations, and contribute to open-source communities. The role emphasizes production-quality software, user feedback, pragmatic iteration, secure development, and remote collaboration.

Responsible for expanding Grafana usage among existing customers across the Northeast. Duties include prospecting, conducting sales meetings and product demonstrations, managing proofs of concept, proposals, negotiations, account management, pipeline forecasting, quote creation, order processing, and customer requests. The role requires achieving sales targets, communicating product value, managing Salesforce data, and applying consultative sales methods.

Design clear, role-driven experiences for Grafana Cloud’s Knowledge Graph, entity catalog, and RCA workbench. Translate complex technical systems, research, and data into intuitive interfaces for engineers, SREs, and their agents. Collaborate with engineering, product, technical writing, GTM, researchers, and customers; document user needs and design trade-offs; conduct qualitative and quantitative research; and mentor other designers in a fully remote environment.

Design product experiences for Grafana Cloud’s Knowledge Graph, entity catalog, and RCA workbench. Simplify complex, dynamic system relationships for engineers, SREs, and technical users through clear, role-based interfaces. Conduct research, translate insights into designs, document user needs and trade-offs, and collaborate with engineering, product, technical writing, GTM, and design teams. Contribute to product strategy and mentor other designers in a fully remote environment.