Jobs at Grafana Labs

Manage and support NetSuite and finance business systems, including configuration, workflows, integrations, access controls, compliance, troubleshooting, reporting, and end-user training. Lead finance transformation projects across order-to-cash processes, coordinate cross-functional requirements, oversee change management, and deliver system enhancements. Build dashboards and reports that provide actionable finance insights while ensuring data integrity, SOX compliance, and effective IT governance.

Administer and support NetSuite and related finance systems, including configuration, workflows, integrations, access controls, reporting, troubleshooting, and compliance. Lead finance transformation initiatives across order-to-cash processes, coordinate cross-functional requirements, manage project delivery and change controls, and create finance dashboards and reports. Provide end-user training while ensuring data integrity, SOX compliance, ITGC adherence, and continuous process improvement.

Build and ship full-stack, AI-powered analytics features for large datasets. Develop user-facing experiences, prototype and validate LLM- and agent-powered workflows, integrate agents with tools such as Slack and alerting systems, and collaborate with data teams. Own solutions end to end, ensuring they are scalable, maintainable, production-ready, and aligned with user needs. Use cloud-native technologies and observability tools while iterating rapidly based on user feedback.

Build and ship full-stack, user-facing AI and analytics features for large datasets. Responsibilities include designing high-performance experiences, rapidly prototyping and validating LLM- and agent-powered workflows, integrating agents with tools such as Slack and alerting systems, collaborating across teams, and owning scalable production solutions. The role requires strong software engineering, product judgment, cloud-native experience, observability knowledge, and practical GenAI expertise.

Create and maintain technical documentation and learning content for Grafana observability products. Collaborate with engineers, product managers, and subject matter experts; test documented software; use analytics to prioritize content; improve information architecture and AI-assisted documentation workflows; manage multiple projects; and mentor teammates. The role requires strong technical writing, docs-as-code experience, software troubleshooting ability, and comfort working asynchronously on a distributed team.

Create and maintain technical documentation and learning content for Grafana observability products. Partner with engineers, product managers, and subject-matter experts to explain complex software clearly, test documented procedures, and improve content quality and discoverability. Use AI-assisted writing workflows responsibly, apply analytics and user feedback to prioritize work, manage multiple projects, improve documentation standards, and mentor teammates.

Create and maintain technical documentation and learning content for Grafana observability products. Collaborate with engineers, product managers, and writers; test software and procedures; use analytics to prioritize content; improve information architecture and documentation workflows; apply AI tools responsibly; manage multiple projects; and mentor teammates. The role requires enterprise or developer-facing software documentation experience, docs-as-code proficiency, technical troubleshooting ability, and strong asynchronous collaboration skills.

Create and maintain technical documentation, tutorials, references, and learning content for Grafana observability products. Collaborate with engineers, product managers, and subject matter experts to explain complex software clearly. Use AI-assisted workflows, test documented procedures, analyze content data, improve information architecture, manage multiple projects, and mentor teammates. The role requires technical software documentation experience, docs-as-code skills, GitHub and Markdown proficiency, and the ability to troubleshoot software in environments such as containers or Kubernetes.

Creates and maintains technical documentation and learning content for Grafana observability products. Collaborates with engineers, product managers, and subject-matter experts; tests software and procedures; uses AI tools to improve drafting, validation, and maintenance; applies analytics to prioritize content; improves information architecture and consistency; manages multiple projects; and mentors teammates.

Create and maintain technical documentation and learning content for Grafana observability products. Responsibilities include researching and explaining complex software, testing documented procedures, using AI-assisted writing workflows, collaborating with engineers and product managers, analyzing content data, improving information architecture, managing multiple projects, and mentoring teammates. The role requires technical writing experience, docs-as-code skills, software troubleshooting ability, and familiarity with AI tools, cloud-native technologies, or observability.

Lead hands-on development and operation of billing, usage, rates, and marketplace systems. Build primarily in Go while contributing to TypeScript and React applications, Kubernetes infrastructure, databases, CI/CD, and cloud services. Improve reliability, automation, observability, auditability, and production recovery. Deliver projects end to end, investigate incidents, participate in on-call, collaborate across teams, and provide technical leadership through design, reviews, mentoring, and operational improvements.

Lead hands-on development and operation of backend-heavy full-stack systems for billing, usage metering, rates, and marketplace workflows. Build Go services and APIs, contribute to TypeScript/React applications, manage databases and Kubernetes infrastructure, automate operational processes, investigate production issues, and execute deployments and migrations. Provide technical leadership through design, reviews, mentoring, incident response, and end-to-end project delivery.

Engage inbound leads and prospect target accounts through email, social media, and phone outreach. Research prospects, personalize messaging, conduct discovery conversations, manage leads and accounts in Salesforce and Grafana dashboards, meet pipeline targets, and collaborate with sales and marketing. The role requires strong communication, organization, resourcefulness, technical curiosity, and a team-first mindset.

Generate sales pipeline by responding to inbound leads and proactively engaging target accounts through email, social media, and phone outreach. Research prospects, tailor messaging, conduct discovery conversations, manage leads and accounts in Salesforce and Grafana dashboards, meet pipeline targets, and collaborate with marketing and sales teams. The role requires strong communication, organization, resourcefulness, technical curiosity, and a team-first attitude.

Own the vision, strategy, roadmap, positioning, and go-to-market approach for Grafana Federal Cloud and BYOC deployment offerings. Partner with engineering, technical program management, security, compliance, legal, customers, partners, and sales to adapt Grafana Cloud for regulated, sovereign, customer-owned, and cost-sensitive environments. Evaluate product capabilities, customer needs, economics, competitive positioning, and future deployment models while using AI tools for research and product analysis.

Own the vision, strategy, roadmap, positioning, and go-to-market approach for Grafana Federal Cloud and Grafana Cloud BYOC. Partner with engineering, technical program management, security, compliance, legal, customers, partners, and sales to adapt Grafana Cloud for regulated, sovereign, customer-owned, and cost-at-scale deployment environments. Evaluate product tradeoffs, coordinate delivery, support strategic deals, and shape future deployment models using market research, product data, and AI tools.

Own the vision, strategy, roadmap, positioning, and go-to-market direction for Grafana Federal Cloud and BYOC offerings. Partner with Engineering, Technical Program Management, Security, Compliance, Legal, customers, partners, and Product Marketing to adapt Grafana Cloud for regulated, sovereign, self-managed, and customer-owned environments. Evaluate feature priorities, deployment models, customer needs, pricing, competitive positioning, and technical constraints while supporting strategic deals and launches.

Own the vision, strategy, roadmap, positioning, and go-to-market approach for Grafana Federal Cloud and BYOC offerings. Partner with engineering, technical program management, security, compliance, legal, sales, customers, and partners to adapt Grafana Cloud for regulated, sovereign, air-gapped, and customer-owned environments. Balance customer value, compliance, technical constraints, deployment economics, and engineering capacity while shaping future deployment models.

Own the vision, strategy, roadmap, positioning, and go-to-market direction for Grafana Federal Cloud and BYOC deployment solutions. Partner with Engineering, Technical Program Management, Security, Compliance, Legal, customers, partners, and field teams to adapt Grafana Cloud for regulated, sovereign, customer-owned, and cost-at-scale environments. Balance customer value, technical constraints, compliance commitments, engineering capacity, and deployment economics while shaping future deployment models.

Own the vision, strategy, roadmap, positioning, and go-to-market approach for Grafana Federal Cloud and BYOC products. Adapt Grafana Cloud capabilities for regulated, sovereign, customer-owned, and cost-sensitive environments. Partner with Engineering, Technical Program Management, Security, Compliance, Legal, Product Marketing, customers, and partners to deliver deployment solutions, support strategic deals, and shape future deployment models.