Senior Product Manager, Global Affluent Platforms

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa’s Affluent Platforms division within the Global Affluent & Benefits organization is responsible for building products and capabilities that are critical for growing Visa’s card payments especially in the Affluent segment. As a key member of the Affluent Platforms team, this role will be responsible for the ongoing product management, development and expansion of global Visa Affluent platform products, which include APIs, UIs, backend systems and solution partners that enable Visa and Issuers to create, manage and distribute powerful cardholder value propositions globally. This role involves supporting and spearheading the development of new features, improving existing ones, and ensuring the overall functionality of the product platforms with special focus on distributing benefits in conjunction with benefit partners. In addition, this role will drive the strategic solutioning of the benefits distribution capability, ensuring  alignment with regions and, the global Affluent platform vision.

Key activities include:

• Supporting regions and other stakeholders in delivering the distribution of global and regional benefit experiences
• Driving the working relationships that deliver upon requirements across various stakeholders including 3rd party partners
• Establishing and growing the relationship with tech partners to ensure end to end delivery of the full benefits value chain solution
• Establishing and growing the relationship with key areas of the business including the global design, legal and privacy teams.
• Supporting delivery teams with clarity where needed and actively solving for blockers
• Own appropriate Visa, Benefit Partner and 3rd Party Partner roadmaps and backlogs
• Act as subject matter expert on all aspects of benefit distribution and benefit partner integrations.
• Drive stakeholder communication including user guides, implementation guides and sales packs as well as stakeholder education, training and socialization sessions.

Responsibilities:

• Product Solutions: Drive and develop product strategy and solutions
• Process: Establish, document, and refine development and operational processes for the product and product development and operational engagement for partners with the distribution capabilities.
• Product Engagements: Build key relationships with regional and global stakeholders to ensure product requirements are well-rounded and prioritized appropriately.
• Operational Activities: Build key relationships with business and technology teams to ensure solutions are aligned and delivered.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 6 + years of experience in product management, technology product development, or a related field.
• Experience and comfort adapting to work on different types of products
• Experience leading and managing complex, cross-functional technical projects including familiarity with integration technology and self-serve administrative functions.
• Superior strategic thinking, analytical, and problem-solving skills, with demonstrated intellectual and analytical rigor and attention to detail.
• Strong technical literacy, ability to work closely with engineering and technical teams.
• Personal presence and ability to clearly communicate compelling messages to senior stakeholders and external business partners.
• Proactive self-starter, team oriented, collaborative, diplomatic, and adaptable, with excellent presentation skills, including strong oral and writing capabilities.
• Experience in and/or significant exposure to the payments, financial services, or technology sectors especially where integration between different organizations is key.

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 169,100.00 to 245,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.