The Role
Lead platform ownership for a cloud-native, multi-tenant enterprise SaaS. Shape APIs, identity and authentication (SSO, RBAC, sessions), enterprise integrations, logging/auditability, and foundational infrastructure to improve scalability, security, and long-term platform defensibility for regulated industries.
Summary Generated by Built In
Pharos is hiring a Senior Product Manager to evolve the core architecture of our cloud-native platform for enterprise customers.
This is not a feature delivery role. It is a platform ownership role.
You will operate at the foundation of Pharos Cloud, shaping APIs, identity systems, enterprise integrations, and security capabilities that determine whether our platform scales cleanly in complex healthcare, manufacturing, and financial environments.
If you are most energized by polishing UX, running growth experiments, or optimizing funnels, this role is not a fit. If you think in systems, care about architectural coherence, and enjoy working through hard tradeoffs with senior engineers, keep reading.
Location: Remote. Must reside in and be authorized to work in the United States.
Easy access to Rochester, NY preferred. - Up to 20% travel.
Compensation: 145K – 155K
Required Skills & Experience
What You Will Own
You will own structural product decisions that strengthen enterprise readiness, including:
What Success Looks Like
We offer a collaborative, low-ego culture, accessible leadership, and the opportunity to influence real product direction. Our comprehensive benefits program has been recognized as a “Great Benefits” award winner by Mployer.
This is a place where experienced professionals can do serious, durable work in an environment that values long-term thinking and steady growth.
Equal Opportunity Employer Statement: Pharos is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is not a feature delivery role. It is a platform ownership role.
You will operate at the foundation of Pharos Cloud, shaping APIs, identity systems, enterprise integrations, and security capabilities that determine whether our platform scales cleanly in complex healthcare, manufacturing, and financial environments.
If you are most energized by polishing UX, running growth experiments, or optimizing funnels, this role is not a fit. If you think in systems, care about architectural coherence, and enjoy working through hard tradeoffs with senior engineers, keep reading.
Location: Remote. Must reside in and be authorized to work in the United States.
Easy access to Rochester, NY preferred. - Up to 20% travel.
Compensation: 145K – 155K
Required Skills & Experience
- Owned or materially evolved a multi-tenant B2B SaaS platform used by enterprise customers
- Deep fluency with APIs and identity and authentication systems, including SSO, RBAC, and session management
- Demonstrated impact on platform-level architecture
- Experience supporting complex enterprise deployments or integrations
- Ability to translate ambiguous enterprise requirements into durable product decisions
- Comfortable debating architectural tradeoffs with senior engineering leaders
What You Will Own
You will own structural product decisions that strengthen enterprise readiness, including:
- System integrations and ingestion workflows across complex enterprise environments
- Identity and authentication architecture, including SSO, RBAC, session management, and multi-user workflows
- API clarity, consistency, and documentation standards
- Enterprise security requirements, logging depth, and auditability
- Foundational infrastructure decisions that impact scalability and maintainability
What Success Looks Like
- Enterprise integrations operate reliably in production without architectural rework
- Shared workstation and multi-user authentication flows are stable and scalable
- Enterprise security objections are addressed through concrete platform improvements
- Core platform layers support future AI-driven observability and optimization
- Complex enterprise deployments go live without structural retrofitting
- You talk in systems, not tickets
- You bias toward reliability, documentation, and maintainability
- You make sound decisions with imperfect information
- You can extract the few structural changes that matter from messy enterprise conversations
- You are pragmatic about AI and focused on strengthening foundations rather than layering hype
We offer a collaborative, low-ego culture, accessible leadership, and the opportunity to influence real product direction. Our comprehensive benefits program has been recognized as a “Great Benefits” award winner by Mployer.
This is a place where experienced professionals can do serious, durable work in an environment that values long-term thinking and steady growth.
Equal Opportunity Employer Statement: Pharos is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Top Skills
APIs
Auditability
Enterprise Integrations
Identity Systems
Logging
Multi-Tenant Saas
Rbac
Session Management
Sso
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The Company
What We Do
We are a cloud services and technology company specializing in print management software and solutions. We work with many of the world's largest global brands in financial services & management consulting, healthcare, insurance, manufacturing, and higher education. We help these organizations make their printing more secure, cost-effective, user-friendly and sustainable. We can do the same for you
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