This role offers the opportunity to drive significant customer and business impact through the product implementation of and iteration on key customer experiences, critical engineering systems, internal tooling, and business processes. You'll work with talented cross-functional teams including engineers, analytics engineers, and commercial stakeholders across multiple countries.
About UsWe foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving. You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
We are looking for a more technical and analytics focused PM for this role — if you enjoy creating API-first products and/or you have a strong understanding of analytics products, you might be a good fit!
In this role, you would be responsible for:Owning the software and data product and strategic direction and evolution of critical engineering systems, business processes, and business intelligence in M-KOPA’s Electric Vehicle financing business unit
Working with engineers to drive continuous improvement in our product’s capabilities to deliver customer and business value
Partnering with analytics engineers to understand internal reporting and data visualization needs within the eMobility domain.
Getting feedback directly from customers and customer care teams to understand customer pain points and drive an excellent customer experience and proposition
Analyzing data to understand business performance and identify opportunities for future products and improvements
This is primarily a Hybrid role based in Nairobi, Kenya, with moderate work travel expected. Therefore an ideal candidate should either be based in Kenya or be willing to relocate if/once successful.
Your application should demonstrate:4+ years of product management experience
Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
Proven ability in solving technical and/or analytical problems
Ability to work with diverse, distributed teams across multiple countries
Strong interpersonal, communication, and collaboration skills
Experience working on a “backend” or API-first product
Experience working on a B2C product
Experience with IoT products and remote device control best practices
Experience with SaaS CRM to custom software integrations
Experience with agile methodologies and cross-functional team leadership
Experience in data-driven decision making and strategy development
If the above is of interest to you, please apply.
Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
Top Skills
What We Do
M-KOPA is a UK-headquartered emerging market fintech that provides affordable smartphones and digital financial services. With operations in Nigeria, Ghana, Kenya, South Africa and Uganda, the company has extended over $1.5 billion in credit to more than 5 million customers. Using an innovative financing model based on daily repayments, M-KOPA provides affordable smartphones embedded with financial services that fit with the cash flow of millions of underserved individuals who earn their income on a daily basis.
By leveraging rich payments data and proprietary AI-driven analytics, M-KOPA builds a credit record for each customer which forms the foundation for a long-term financial relationship for digital loans, affordable data subscriptions and insurance.
The company employs over 3,000 staff and 30,000 sales agents across its African markets.
M-KOPA has been recognised by the Financial Times as one of Africa’s Fastest Growing Companies for the past 3 years, and by Time Magazine as one of the 100 Most Influential Companies globally for the past 2 years.
