Jobs at M-KOPA

The Sales Training Lead is responsible for delivering training sessions across multiple sites, focusing on sales methodologies, product knowledge, and practical techniques for sales agents and cluster leaders. This role requires strong presentation skills, administrative discipline, and the ability to adapt training styles to diverse learning contexts. Regular travel across Gauteng is necessary to conduct training and maintain effective communication with teams.

The Marketing Manager will drive high-impact field marketing and sales execution, balancing strategic brand development with in-market campaign execution across retail and digital channels, while leading a local marketing team.

Lead the marketing strategy for a consumer fintech platform, developing brand strategies, overseeing performance marketing, and managing marketing talent across multiple markets in Africa.

Lead the AI Operations team in designing and scaling automations and AI agents to improve workflows across M-KOPA's global operations, ensuring effective delivery and integration of AI tools.

The Senior CRM Manager will build and scale lifecycle programs to drive retention and upsell, optimize customer journeys, and analyze performance across African markets.

Lead a team to design and implement AI automations and agents, enhance operational efficiency, and serve internal consultancy roles in a fintech environment.

As a Senior CRM Manager, you will build and scale lifecycle marketing programs across multiple African markets, focusing on retention and upsell strategies. You'll design customer journeys, analyze behavior, and optimize growth initiatives while working closely with various teams.

The Business Intelligence Manager will lead strategic analysis and proactive solution development to drive M-KOPA Kenya's operations and competitive advantage.

The Senior Analyst will lead analytical work to refine M-KOPA's credit risk models and eligibility criteria, directly impacting loan access for customers across Africa.

The Senior Analyst will lead data analysis to shape credit risk and eligibility decisions, influencing loan access for customers across Africa. Responsibilities include refining loan pricing, monitoring credit performance, and collaborating with cross-functional teams to drive data insights using Python and SQL.

The Sales Executive will drive growth by monitoring sales targets, developing local networks, and leading a team of Direct Sales Representatives, while ensuring customer interactions meet M-KOPA's standards.

Lead M-KOPA Kenya's Quality & Operational Excellence function across various departments, ensuring operational standards for business growth and risk management. Responsibilities include strategic leadership, team development, cross-functional partnerships, governance, performance management, and change management.

As a Customer Performance Intern, you'll assist in monitoring customer accounts, support collections, conduct customer outreach, and help with fleet management, while gaining hands-on experience in fintech operations.

The Sales Executive will lead and mentor a team, manage sales targets, and develop local networks to drive financial inclusion and customer interactions for M-KOPA.

The Sales Executive will lead a field-based team, drive sales targets, develop local networks, and ensure customer interactions align with M-KOPA's values while monitoring marketing campaigns and managing inventory.

As a Sales Executive, you will lead a team to monitor sales targets, recruit and mentor staff, and develop sales strategies, enhancing financial inclusion. You will also oversee marketing campaigns and ensure compliance with audit recommendations.

The Sales Executive will monitor sales targets, develop local networks, and ensure customer interactions reflect M-KOPA's values, while leading a team of Direct Sales Representatives.

As a Sales Executive, you'll lead a team to meet sales targets, recruit and train Direct Sales Representatives, and monitor marketing campaigns to drive results while ensuring operational integrity.

As a Finance Business Partnering Manager, you'll lead a team, provide strategic financial counsel, and drive performance through budgeting and forecasting across multiple markets within M-KOPA, aiming to enhance financial decision-making.

Lead a team of finance professionals to provide strategic financial counsel across M-KOPA's operations, focusing on budgeting, forecasting, and performance analysis to shape business decisions and drive growth in multiple markets.