Jobs at M-KOPA

Leads a field-based sales team by recruiting, training, coaching, and supervising Direct Sales Representatives. Develops and executes territory sales and marketing strategies, drives weekly, monthly, and quarterly targets, monitors campaign performance, manages inventory, resolves audit recommendations, and builds local networks while maintaining brand and retail standards.

Leads a field-based sales team by recruiting, training, coaching, and supervising Direct Sales Representatives. Owns territory sales and marketing strategies, drives weekly, monthly, and quarterly target achievement, monitors campaign performance, manages sales representative inventory, maintains retail point standards, develops local networks, and resolves audit recommendations. The role is on-site and operates across communities in Ghana.

Supports UX and customer research across multiple markets, with approximately 70% of the role focused on telephone interviews and phone-based surveys. Responsibilities include running interviews and usability tests, coding qualitative data, synthesizing findings, creating affinity maps, preparing reports, and presenting insights to product teams. The role also involves in-person fieldwork across South Africa and uses Claude and Notion AI to support research synthesis.

Leads a field-based sales team by recruiting, training, coaching, and supervising Direct Sales Representatives. Sets and executes territory sales and marketing strategies, drives weekly, monthly, and quarterly targets, monitors campaign performance, manages inventory, resolves audit recommendations, and builds local networks while maintaining brand and retail standards.

Leads sales growth in Fort Portal by managing targets, recruiting and mentoring Direct Sales Representatives, developing sales and marketing strategies, building local networks, and strengthening customer relationships. The role also monitors campaigns, analyzes performance, prepares reports, manages DSR inventory, and addresses audit recommendations while ensuring compliance with company policies.

Leads internal audit engagements across multiple African markets, managing planning, scoping, fieldwork, testing, documentation, reporting, and remediation follow-up. Identifies root causes, evaluates risks and controls, develops actionable recommendations, presents findings to management, contributes to risk-based audit planning, improves audit methodologies, and mentors junior auditors. Requires strong stakeholder management, audit execution, data analytics, and willingness to travel.

Lead and motivate a field-based team of Direct Sales Representatives, deliver sales targets, develop local networks, and execute sales and marketing strategies. Monitor campaign performance, prepare reports, manage DSR inventory, and address audit recommendations in line with company policies. Build strong customer relationships and identify growth opportunities across the Sango 6 market.

Lead and motivate field-based Direct Sales Representatives, deliver sales targets, develop local networks, and improve customer engagement. Monitor marketing campaigns, analyze results, provide reporting, manage DSR inventory, and implement audit recommendations according to company policies. The role requires sales and negotiation expertise, team leadership, relationship building, and experience in FinTech, microfinance, telecommunications, FMCG, or related industries.

Sell additional products to existing M-KOPA customers through warm outbound calls. Drive upsell and cross-sell campaigns, meet conversion and productivity targets, build customer relationships, handle objections, maintain accurate records, and share customer insights with the Team Lead.

The Senior People Partner advises Kenya business leaders on workforce planning, headcount, organizational structure, performance calibration, employee relations, and organizational change. The role owns people decisions for a defined client group, resolves employee relations matters using Kenyan employment law, and supports restructuring, process redesign, and cross-functional initiatives tied to commercial outcomes.

Lead sales growth in Egbeda by recruiting, training, and mentoring field-based Direct Sales Representatives. Monitor sales targets, develop local networks, analyze marketing campaigns, manage inventory, ensure accurate reporting, and address audit recommendations. The role requires strong sales, negotiation, leadership, team motivation, relationship-building, and process-management skills, preferably gained in FinTech, microfinance, telecommunications, FMCG, or related industries.

Own financial management for M-KOPA Kenya, including monthly close, management reporting, IFRS 9 expected credit loss modeling, treasury, compliance, statutory reporting, audit coordination, loan-book analysis, provisioning, and unit economics. Partner with commercial and leadership teams on product launches, pricing, supply decisions, financial modeling, and board discussions while strengthening controls, automation, and IFRS compliance.

Build and scale event-driven .NET microservices for M-KOPA Mobility’s e-mobility financing platform. Responsibilities include architecture, development, deployment, monitoring, automated testing, observability, infrastructure as code, and production support within a DevOps culture. The role involves collaborating across international teams, coaching colleagues, and using cloud, containerization, messaging, and AI coding technologies.

Build and scale event-driven .NET microservices powering M-KOPA’s electric mobility financing platform across Africa. Responsibilities include architecture, production monitoring, automated testing, observability, continuous delivery, infrastructure as code, and end-to-end ownership within a DevOps culture. The role involves collaborating across distributed teams, coaching others, and developing cloud-native backend systems using Azure, messaging technologies, Kubernetes, Docker, Prometheus, Grafana, and AI coding tools.

Leads a field-based sales team by recruiting, training, coaching, and supervising Direct Sales Representatives. Develops and executes territory sales and marketing strategies, manages performance against weekly, monthly, and quarterly targets, maintains local networks and retail standards, oversees DSR inventory, and resolves audit recommendations. The role requires field sales leadership within Ghana’s microfinance, insurance, telecommunications, mobile money, FMCG, or related sectors.

Own the people strategy for Product, Design, Digital Lending, Fraud, Workplaces, Impact, and Communications across multiple markets. Advise senior leaders on organizational design, workforce planning, manager capability, talent retention, people analytics, employee relations, and culture. The role requires balancing strategic planning with operational HR delivery while supporting distributed, cross-cultural teams and partnering with specialist Centres of Excellence.

Leads the people agenda for M-KOPA’s Kenya market, advising senior leadership on organizational design, workforce planning, talent reviews, succession, performance calibration, employee relations, labor-law compliance, and organizational change. The role owns strategic people frameworks and cross-functional initiatives while partnering with the global People team in a fast-growing, matrixed fintech.

Leads Workplace IT across six countries, owning networks, telephony, infrastructure, endpoints, identity, productivity tools, security hygiene, vendors, budgets, and service performance. Manages a multi-country team supporting offices, warehouses, retail sites, call centres, and more than 2,500 employees. The role requires commercial vendor management, operational resilience, user-focused service delivery, and regular travel of up to 25% across operating markets.

Owns financial management for M-KOPA Uganda, including monthly close, management and statutory reporting, IFRS 9 provisioning, treasury, compliance, audit support, loan-book analysis, and variance reporting. Partners with commercial leadership on unit economics, pricing, product launches, supply decisions, and board-level financial cases. The role also strengthens controls, automates processes, supports regulatory reporting, and ensures compliance with IFRS requirements.

Owns financial management for M-KOPA Nigeria, including monthly close, management reporting, IFRS 9 expected credit loss modeling, treasury, compliance, statutory reporting, audit support, loan-book analysis, controls, and commercial financial modeling. The role partners with commercial and executive teams on unit economics, pricing, product launches, supply decisions, and board-level financial cases while strengthening scalable finance processes.