The Telesales Representative will drive sales growth by contacting existing customers, introducing innovative products, and building strong customer relationships to meet sales targets.

The Telesales Representative handles inbound calls, upgrades customers, troubleshoots issues, sells products, and ensures customer satisfaction through efficient service while meeting sales targets.

Develop and refine credit scoring, risk, and pricing models using repayments and other datasets; run A/B tests; monitor performance and detect risk shifts; engineer features; deploy and scale ML models in production using Python and SQL; and collaborate cross-functionally to translate model outputs into business actions to optimize loan eligibility and margins.

The Technical Lead is responsible for enhancing device configuration processes, conducting technical testing, resolving escalations, and training teams to improve customer experience with M-KOPA devices.

The Senior People Partner will drive people strategies and organizational capabilities in Kenya while partnering with leadership to enable the company's growth and create financial inclusion, focusing on talent management, performance culture, and change management.

The Sales Executive will lead a team, develop local networks, and drive sales strategies to achieve targets and ensure customer satisfaction.

As a Sales Executive, you'll drive growth, lead a field-based team, develop strategies, and ensure customer satisfaction while monitoring sales targets and marketing campaigns.

The Sales Executive will lead a team of Direct Sales Representatives, develop sales strategies, and drive financial inclusion, ensuring targets are met and customer interactions reflect company values.

The Sales Executive will lead a team to drive sales growth, shape strategies, recruit and mentor sales representatives, and analyze marketing campaigns.

As a Senior People Partner at M-KOPA, you will drive people strategies to attract and retain talent during rapid growth in Kenya. This includes partnering with leadership, designing HR frameworks, enhancing diversity, and leveraging people analytics.

The Head of Business Management leads transformative initiatives while partnering with the General Manager and optimizing operational performance across departments.

Lead advanced analytics on credit risk, pricing, and strategy. Build predictive models and run experiments to influence decision-making and improve portfolio performance.

Lead the AI Operations team in designing and scaling automations and AI agents to improve workflows across M-KOPA's global operations, ensuring effective delivery and integration of AI tools.

The Senior People Partner will advise leadership, drive talent strategies, enhance employee engagement, manage organizational change, and support business growth at M-KOPA in Kenya.

The role involves leading new market expansions and growth in Nigeria, managing operations and partnerships, and ensuring strategic execution across various regions. Responsibilities include conducting market assessments and tracking performance metrics, while maintaining regulatory and stakeholder relationships.

Lead a team to design and implement AI automations and agents, enhance operational efficiency, and serve internal consultancy roles in a fintech environment.

Own and execute market expansion strategy for M-KOPA across Nigeria, balancing new market launches and growth in existing markets, requiring strong operational and regulatory management experience.

Lead product growth by designing and executing CRM campaigns, analyzing data, optimizing funnels, and collaborating with teams to increase customer activation and lifetime value.

As a Telesales Representative, connect with existing customers to drive sales growth, introduce products, and build customer relationships in a fast-paced environment.

The Technical Testing Senior Lead oversees phone configuration management, conducts technical testing, supports care centers, and collaborates with teams for improved customer experience.