Develop and refine credit scoring, risk, and pricing models using repayments and other datasets; run A/B tests; monitor performance and detect risk shifts; engineer features; deploy and scale ML models in production using Python and SQL; and collaborate cross-functionally to translate model outputs into business actions to optimize loan eligibility and margins.

The Technical Lead is responsible for enhancing device configuration processes, conducting technical testing, resolving escalations, and training teams to improve customer experience with M-KOPA devices.

Design and implement enterprise solutions with Microsoft Dynamics 365, focusing on Supply Chain and Finance operations. Collaborate with cross-functional teams, manage configurations, and provide training to optimize operational capabilities.

The role involves designing and implementing Microsoft Dynamics 365 solutions for finance and operations, focusing on supply chain management. Responsibilities include managing implementations, optimizing operations, and collaborating with diverse teams.

The Senior People Partner will drive people strategies and organizational capabilities in Kenya while partnering with leadership to enable the company's growth and create financial inclusion, focusing on talent management, performance culture, and change management.

This role involves designing and implementing Microsoft Dynamics 365 solutions for supply chain and finance operations, managing implementations, and collaborating with cross-functional teams.

The Telesales Operations Associate supports sales processes, coordinates with delivery teams, manages records, and ensures customer satisfaction in sales fulfillment.

The Field Auditor will manage retail audit processes, perform inventory counts, analyze results, prepare reports, and conduct compliance checks across M-KOPA outlets in Nigeria.

Train and develop Telesales representatives, conduct quality assurance monitoring, analyze performance, and recommend improvements to enhance team efficiency and compliance.

Lead advanced analytics on credit risk, pricing, and strategy. Build predictive models and run experiments to influence decision-making and improve portfolio performance.

The Head of Business Management leads transformative initiatives while partnering with the General Manager and optimizing operational performance across departments.

As a Business Intelligence Analyst at M-KOPA, you will analyze data to inform decisions, communicate findings, and develop impactful presentations to enhance business strategies.

As a Senior People Partner at M-KOPA, you will drive people strategies to attract and retain talent during rapid growth in Kenya. This includes partnering with leadership, designing HR frameworks, enhancing diversity, and leveraging people analytics.

The Telesales Representative will assist customers in upgrading their technology and services, ensuring a positive experience while identifying growth opportunities. Responsibilities include problem-solving, sales, and providing support for customers' needs.

As a Telesales Representative, connect with existing customers to drive sales growth, introduce products, and build customer relationships in a fast-paced environment.

This internship involves supporting financial operations through account reconciliation, payment processing, vendor tracking, and assisting in audits and tax filings while gaining exposure to financial systems.

The Regional Sales Training Lead will design and deliver impactful training programs, oversee onboarding, and coach new Direct Sales Representatives to enhance productivity and sales performance.

Lead product growth by designing and executing CRM campaigns, analyzing data, optimizing funnels, and collaborating with teams to increase customer activation and lifetime value.

The Senior Product Analyst will create analytical models and dashboards to enhance customer retention and lifetime value across various channels, transforming data-driven strategies for growth.

The Technical Testing Senior Lead oversees phone configuration management, conducts technical testing, supports care centers, and collaborates with teams for improved customer experience.