With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Accountable for the strategic, commercial, and technical leadership of digital products, with a primary focus on mobile platforms and digital payments. The role owns the end‑to‑end product lifecycle, driving technology‑led innovation, commercial performance, and superior customer experience.The incumbent is expected to operate with strong technical depth in mobile and payment platforms, enabling informed product decisions, platform evolution, and continuous innovation across mobile channels and payment capabilities.
Job Description
Digital Product Strategy & OwnershipDefine and execute the digital product strategy and roadmap, with a strong emphasis on mobile‑first experiences and payment capabilities.
Translate business strategy and customer needs into scalable, technology‑enabled product propositions.
Own prioritisation and trade‑off decisions across customer experience, technical architecture, risk, and commercial outcomes.
Provide senior product leadership across mobile platforms and digital payment technologies, with a deep understanding of: Mobile application architectures and enabling services Digital payment platforms, transaction processing, APIs, integration patterns, and settlement flows Security, resilience, and scalability considerations in mobile and payments environments
Shape and drive technology‑led innovation, particularly in mobile journeys, payment experiences, and value‑added services.
Partner closely with architecture and engineering teams, contributing meaningfully to platform design decisions and technology evolution (without being accountable for hands‑on development).
Act as a credible technology thought partner to senior stakeholders across payments, technology, and digital channels.
Accountable for the commercial performance (P&L) of the digital product across the full product lifecycle.
Ensure products deliver against revenue, cost, growth, and balance sheet objectives.
Drive commercially viable technology and platform decisions, balancing innovation with sustainability and return on investment.
Own the full product operating model underpinning mobile and payment products: People: Lead and develop high‑performing, multidisciplinary digital product teams. Process: Embed effective digital product management and delivery practices, including agile and iterative ways of working. Technology: Ensure mobile and payment platforms are fit‑for‑purpose, future‑ready, compliant, and operationally resilient.
Ensure the target customer experience is consistently delivered across channels.
Drive end‑to‑end delivery of digital capabilities, ensuring strong adoption and measurable outcomes.
Use platform telemetry, customer insights, and usage data to continuously optimise mobile and payment experiences.
Champion continuous improvement, experimentation, and innovation within the digital product portfolio.
Lead, coach, and inspire digital product teams with a strong technology and customer orientation.
Build and maintain senior relationships across technology, payments, operations, risk, and channels.
Influence executive‑level decisions through clear articulation of technology‑enabled product opportunities, risks, and trade‑offs.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
