About Pacaso:
Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo.
We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022.
About the Role
Join us at Pacaso to own and elevate the buyer-facing experience (pacaso.com and native apps) that resonates with high-net-worth individuals. As a Senior Product Manager, you will own the end-to-end product experience, ensuring it reflects the luxury and sophistication of the Pacaso brand while driving product-led demand through your expertise in SEO and growth strategies.
The right candidate is able to provide clear examples of past initiatives they’ve owned where they:
- Understood customer needs to tailor product experiences that drive results
- Significantly impacted lead conversion rates, focused on lead quality
- Developed and implemented SEO strategies that significantly increased organic search visibility and ranking.
- Executed growth initiatives that drove measurable improvements in organic traffic and user acquisition.
- Elevated product features that tailor to a luxury audience
- Leveraged machine learning (ML) and AI to scale personalized customer experiences and drive engagement at scale.
What you will do
- Customer-Centric Approach: Utilize strong customer empathy and intuition to inform product strategies that resonate with high-net-worth buyers, enhancing their overall experience, and inspiring them to purchase.
- End-to-End Ownership: Lead the strategy through execution of a seamless, high-touch buyer experience that aligns with the luxury standards of the Pacaso brand. Ensure that every interaction meets the expectations of our discerning clientele.
- SEO & Growth Strategy: Leverage your deep knowledge of SEO best practices and creative strategies to optimize site content and architecture, driving organic traffic and elevating visibility in search engines while aligning with luxury branding.
- Elevated Product Experiences: Strategically enhance product features and site experiences to captivate and engage high-net-worth individuals, ensuring that every aspect of the journey—from discovery to purchase—is exceptional and drives quality lead conversion. Identify and launch innovative features that enhance user engagement, loyalty, and satisfaction, aligning with the luxury ethos of Pacaso. AI is foundational, not an afterthought, in your product strategies.
- Data-Driven Insights: Monitor customer behavior and conversion metrics, establishing and tracking KPIs that inform a refined product roadmap. Share actionable insights with stakeholders to guide strategic enhancements.
- Cross-Functional Leadership: Collaborate with product design, software development, sales, and marketing teams to deliver world-class product solutions that resonate with our target audience. You are an expert at driving alignment and fostering collaboration among stakeholders through data-driven storytelling and insights, balanced with intuition. You are great at building trust across teams.
About you
- Proven track record of owning the end-to-end buyer experience and driving lead conversion through effective SEO and growth strategies, particularly in luxury markets.
- Demonstrable experience in elevating product offerings to meet the standards of high-net-worth clientele while impacting conversion rates of quality (vs. quantity) leads.
- Expert knowledge of conversion optimization and engagement strategies tailored to a luxury audience.
- Ability to thrive in a high-growth, fast-paced startup environment with a relentless focus on customer experience.
- Bachelor’s Degree in a relevant field.
- 8+ years of experience in consumer product development, either in product management or software engineering.
Salary
- Around $180k with equity (RSU)
As an integral member of the product team, you will shape the future of the Pacaso, building an unparalleled experience for our luxury buyers. If you are a self-starter passionate about second home ownership and possess a track record of delivering impactful results in luxury industries, we want to hear from you!
You’ll love working at Pacaso because of our ...
- Competitive salary and stock options.
- Unlimited, flexible PTO for exempt employees.
- Excellent medical, dental and vision insurance.
- Sponsored memberships to One Medical, Ginger and Carrot.
- 401(k) to help you save for the future.
- Paid maternity and paternity leave.
- Generous home office stipend and monthly cell phone reimbursement.
- Quarterly remote team building events and L&D opportunities.
Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.
What We Do
Pacaso is a service that creates a more accessible category of second-home ownership. The company helps people buy and own a second home through a property-specific LLC, and reduces the cost and hassle of ownership. Pacaso manages the property and uses proprietary technology to make scheduling easy. Pacaso was founded by Zillow executives, including co-founder and former CEO Spencer Rascoff and founder and former CEO of dotloop, Austin Allison. The company raised $17 million in Series A funding from leading venture capital firms such as Maveron, Crosscut and Global Founders Capital. Additionally, Pacaso has secured $250 million in debt financing to purchase shares of homes.
