Senior Product Manager – Data, Analytics & AI

Location: London (In person)

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

We’re building the future of global commerce. Seamless, profitable, and intelligent. Our platform helps fashion and lifestyle brands sell across borders without friction—from tax, duties, and shipping to pricing, returns, and business insights.

We’re looking for a Senior Product Manager to own our AI, Analytics & Data domain. This role spans both:

• Data Engineering – building the data foundation, pipelines, and agent-readable infrastructure that power Swap’s platform.
• Merchant-facing Analytics – turning data into insights, dashboards, and AI-driven agents that help brands make faster, smarter decisions.

This is not just about reporting; it’s about building the data advantage that powers agentic commerce. You’ll define how Swap captures, structures, and transforms data into decision-ready actions, enabling merchants to grow globally with clarity and confidence.

• Set the strategy & roadmap for AI, analytics, and data, balancing merchant-facing impact with foundational investments in data infrastructure.
• Partner with data engineering leads to scale our pipelines, warehouses, and AI-ready data models.
• Build merchant-facing products that go beyond dashboards—embedding predictive analytics, benchmarking, and AI-powered recommendations into everyday workflows.
• Translate complexity into clarity, ensuring data is accurate, reliable, and actionable for merchants and agents.
• Lead & mentor cross-functional teams across data engineering and analytics, driving alignment on vision and execution.
• Embed AI deeply into Swap’s data products, ensuring agents can analyse, predict, and automate based on trusted signals.
• Own success metrics such as data adoption, forecast accuracy, profitability insights, and AI-driven action rates.

• 8+ years of product management experience, with a strong focus on data/analytics products.
• Proven track record of managing technical teams (data engineering, analytics, BI) and shipping data-driven products at scale.
• Experience building AI or ML-enabled products, with a clear understanding of how data powers predictive and agentic workflows.
• Deep knowledge of modern data stacks (warehousing, pipelines, real-time eventing, BI/visualisation tools).
• Strong commercial acumen—able to connect data investment directly to merchant and business value.
• Exceptional communicator; comfortable operating at the intersection of engineering, design, GTM, and exec leadership.
• A bias for action and clarity—always pushing data from raw → insight → decision → automation.
• Strong understanding of UX and it’s importance in data storytelling.

• Competitive base salary.
• Stock options in a high-growth startup.
• Competitive PTO with public holidays additional.
• Private Health.
• Pension.
• Wellness benefits.
• Breakfast Mondays.

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.