Senior Product Manager - Consumer Experience (Remote)

Posted 4 Days Ago
Detroit, MI
Junior
Fintech
The Role
The Senior Product Manager will drive improvements in consumer UX experiences, manage product backlogs, collaborate with internal partners, define KPIs, author UX feature requirements, and lead communication during product launches.
Summary Generated by Built In

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.

 

We are currently hiring a Senior Product Manager to help grow our company and ensure our mission is achieved! 

 

This role is a work from home position and can be performed remotely anywhere in the continental US or in our corporate location in Draper, UT. 

 

WE ARE: Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver. 

 

YOU ARE: A highly skilled technical product manager specializing in consumer experience products, including browsing, shopping, and consumer approval products. You have a passion for utilizing data to solve problems, innovate and create products that delight our customers. You will have strong foundational product management skills and are a self-starter. You are a strong communicator and can align multiple engineering teams and stakeholders to deliver solutions on time. 

 

YOUR DAY-TO-DAY: 

  • Drive improvements and unification of our consumer UX experiences. 

  • Represent product as the main interface for collaboration with internal business partners and actively engage with them to ensure delivery is aligned with business needs and the product vision. 

  • Maintain close partnership with the sales, marketing, and data science organizations. 

  • Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results. 

  • Manage the product backlog to ensure the highest business value is being delivered to our customers. 

  • Author UX feature requirements in the form of user stories and acceptance criteria for varying business use cases. 

  • Produce and lead go-live release communications that inform a diverse set of partners and/or users of new features and/or changes. 

  • Present roadmaps, complex ideas and features to a broad audience effectively. 

 

YOU’LL BRING: 

  • 2 to 4 years of experience in software Product Management 

  • 2 to 3 years working on consumer experience UX products 

  • A proven ability to do both tactical work and set an overall strategy when working on a project—seeing beyond the data to anticipate the next step or question 

  • Ability to thrive in a fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through. 

  • Strong communication skills: ability to translate quantitative details into clear, succinct summaries and recommendations and influence decisions for peers and executive audiences. Must be comfortable communicating at all levels from C-Suite to junior team members. 

  • You will need to be able to understand the needs of many stakeholders across the organization, along with their user experiences at a high level to prioritize and define your roadmap effectively 

  • Ability to move from high-level strategy to detailed execution 

  • Independently author well-written technical and functional feature requirements and acceptance criteria for complex technical use cases. 

  • Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a variety of audiences 

  • High-integrity and ambition to relentlessly pursue the best possible product and service 

  • Demonstrated ability to self-motivate, self-direct, and be flexible within a fast-paced environment 

  • Passion and desire for innovating exciting new products 

  • Bachelor's degree or equivalent work experience 

  • BA/BS or MA/MS is required 

 

YOU MIGHT ALSO HAVE: 

  • UX flow analytics experience 

  • CX workshopping experience 

  • Experience working in a FinTech 

  • Experience working with remote engineering teams 

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

The Company
HQ: Draper, UT
1,480 Employees
On-site Workplace
Year Founded: 1999

What We Do


Our Mission is to provide convenient access to simple and affordable purchase options for credit-challenged consumers.

OUR VALUES
• We Value People Above All Else
• We Do The Right Thing - Period
• We Innovate & Simplify
• We Have GRIT

DIVERSITY @ PROG
We believe that diversity – of people and ideas – inspires innovation and improves communities. Progressive Leasing strives to be an inclusive organization that reflects the diversity of the customers we proudly serve.

OUR AWARDS
2022
• Shatter List (Women Tech Council)

2021
• Shatter List (Women Tech Council)
• Business Equality Leader (Equality Utah)
• Best Companies to Work For (Utah Business Magazine)
• Best Places to Work (Phoenix Business Journal)

2020
• Shatter List (Women Tech Council)
• Best Companies to Work For (Utah Business Magazine)
• Utah's Fast 50 (Utah Business Journal)

2019
• Best Companies to Work For (Utah Business Magazine)
• Utah's Fast 50 (Utah Business Magazine)

2018
• Best Places to Work (Glassdoor)
• Top CEOs (Glassdoor)
• Best Companies to Work For (Utah Business Magazine)
• Utah's Fast 50 (Utah Business Magazine)
• Forty under 40: Utah's Rising Stars (Utah Business Magazine)

Progressive Leasing is a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options and flexible terms intended to help credit challenged customers achieve merchandise ownership. The company has helped millions of consumers acquire furniture, appliances, jewelry, electronics, mattresses, cell phones, and other products consumers need by utilizing a technology-based proprietary platform that provides instant decisioning results. Progressive Leasing is owned by PROG Holdings, Inc. (NYSE:PRG), a fintech holding company based in Salt Lake City, Utah. More information on Progressive Leasing can be found on the company’s website, https://progleasing.com..

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