Senior Product Manager, Connectivity & AI Apps

| USA | Remote
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Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realize a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term. 

Mission

Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. Our AI acts as a dynamic facilitator in this process, streamlining content creation and translation. It intelligently leverages existing materials to generate and adapt content across various languages. This approach not only fosters consistency within teams but also significantly saves time, establishing Smartcat as a vital tool for global content management in any language.

Your mission will be to own the development of integrations to different external systems that bring content into Smartcat and offer efficient multilingual content creation experiences, as well as bring our strategic initiatives around generating content in Smartcat. You will work directly with clients to understand their pain points, ensure product-market fit, own the process of tracking usage data, define product improvement hypotheses, planning both a long-term roadmap and the day-to-day work to drive the whole language industry forward.

Within 3 months, your outcomes will be

  • You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further.
  • For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth.
  • Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve product performance.
  • Together with the designer, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams.
  • Together with the Director of Product, you will align on the product strategy, get a solid understanding of how our product works, and get a sense of the overall industry landscape.

Requirements

  • Outstanding achievement as a product manager or product owner for B2C or B2B SaaS platforms with a focus on product-led growth.
  • Knowledge of modern developments in ML/AI and LLMs.
  • Experience building products related to integrations and APIs and overall technical background is a strong plus.
  • Knowledge of a localization industry is a strong plus.
  • At least 5 years of experience working as a product manager or a product owner.
  • Fluent English, both written and spoken.
  • Exceptional communication skills to interact with colleagues, customers, and partners.
  • Growth-oriented mindset.
  • Integrity, full commitment, and a strong sense of ownership.
  • Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.
  • Openness to feedback and alternative opinions and ideas.
  • Comfortable working with remote teams across time zones. 
  • Easy-going personality, high tolerance to cultural differences.

Why joining Smartcat might be your best move so far

  • Fully remote team
    We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.
  • Innovating the $50 Billion-old industry
    Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
  • High impact role enabling innovation and inclusion in organizations
    You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
  • Join the rocketship to scale-up 10x and beyond together
    We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team. 
  • Smartcat Culture: Where Diversity Meets High Performance
    At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.


More Information on Smartcat
Smartcat operates in the Artificial Intelligence industry. The company is located in Boston, Massachusetts. Smartcat was founded in 2016. It has 220 total employees. To see all 24 open jobs at Smartcat, click here.
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