Smartcat
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Enable business performance by preparing and validating data for internal and external stakeholders, analyzing product performance, proposing hypotheses, and gathering insights on technology trends and market dynamics.
The Enterprise Account Executive is responsible for building relationships with large enterprises, driving revenue, managing the sales cycle, and exceeding sales targets. This role focuses on outbound sales strategies, developing a strong pipeline, and collaborating with cross-functional teams to maintain a high growth rate in revenue.
As a Product Manager at Smartcat, you will lead the development of integrations with enterprise-level content management systems, prioritize features based on client needs, define key performance indicators, and collaborate with teams to enhance product performance and drive translation volume growth.
The Sales Development Representative will engage and qualify inbound and outbound prospects, support two sales teams, make over 100 outbound calls daily, set up meetings for Account Executives, maintain CRM records, and develop creative strategies to target decision-makers, ensuring alignment with customer needs and the Smartcat platform.
As a Senior Product Manager, you will develop integrations for enterprise-level CMS, manage product roadmaps, define KPIs, track product usage data, and drive user adoption. You'll work with clients to enhance product features and improve performance through iterative feedback and cross-functional collaboration.
As a Senior DevOps Engineer, you will enhance product infrastructure, improve system stability and reliability, and manage CI/CD pipelines. Your role includes optimizing build processes, expanding monitoring systems, and ensuring the operational consistency of production and testing environments.
As a Senior Backend Engineer, you will design and implement scalable backend services and APIs, optimize performance and security, and troubleshoot production issues. You'll collaborate with cross-functional teams and participate in code reviews while ensuring the backend services meet customer needs.
As a Product Manager for Audio/Video at Smartcat, you will lead the development of products related to the translation and AI processing of audio and video files. Your role includes defining product roadmaps, tracking KPIs, and collaborating with clients and designers to enhance product performance in the multilingual content space.
The Customer Experience Specialist at Smartcat will assist customers with their needs, use modern ticketing tools, troubleshoot issues, and collaborate with various teams to enhance customer satisfaction. Responsibilities include resolving requests, maintaining documentation, and ensuring service level agreements are met.
As a Senior Frontend Engineer at Smartcat, you'll lead the development of innovative features for our Language AI platform, optimize application performance, and ensure a top-notch user experience. Your role involves collaborating with product managers and UX/UI designers, troubleshooting production issues, and participating in code reviews.
As a Senior Backend Engineer, you will enhance the platform by designing, developing, and deploying backend services and APIs, ensuring optimal performance and security while collaborating across teams. Your role involves troubleshooting production issues and participating in code reviews.
As a Customer Experience Specialist at Smartcat, you will assist customers with their needs, resolve requests using ticketing systems, escalate issues, and collaborate with internal teams to maintain a high level of customer satisfaction. You will also help develop documentation for user support.
The Talent Acquisition Manager at Smartcat is responsible for filling job positions with the best fit candidates in a timely manner. They must meet/exceed hiring goals, attract top talent, maintain a positive employer brand, and provide an exceptional candidate experience. The role requires expertise in candidate understanding, sourcing strategy, cold outreach, stakeholder management, and data management. The candidate must be fluent in English, have a growth mindset, and be ready to work in a highly intense startup environment.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
Lead and improve Smartcat's system code and architecture to enhance efficiency, performance, and innovation. Responsibilities include enhancing system scalability, optimizing the codebase, and decomposing monolithic architecture into microservices, while ensuring security best practices.
The Supplier Support Specialist at Smartcat is responsible for providing high-quality support to freelancers and language service providers. This includes maintaining suppliers' satisfaction, resolving customer issues in a timely manner, and working collaboratively in a remote environment. Excellent communication skills and a commitment to helping others are essential.
The Head of AI at Smartcat will drive AI strategy and enhance the company's position as a leading Language AI platform. Responsibilities include improving AI-generated translations and content quality by developing a systematic approach and advancing use case-specific AI agents, ensuring measurable value for enterprise clients.
The Sales Development Representative at Smartcat is responsible for engaging and qualifying inbound prospects, researching outbound prospects, and supporting sales teams by setting up meetings and driving pipeline growth. Responsibilities include making 100+ calls per day, maintaining CRM updates, and providing insights on customer needs and market opportunities.
As a Solutions Architect at Smartcat, you will collaborate with Customer Success Managers and Account Executives to design and implement technical solutions that address clients' localization needs. You will leverage Smartcat's Language AI platform to deliver technical demonstrations, support sales teams, and engineer value for customers by identifying and addressing their technical challenges.
The HR Analyst will enhance business growth through reliable data and dashboards, focusing on HR and Finance data analytics. They will implement compensation processes, create actionable dashboards, monitor talent KPIs, and lead compensation benchmarking across global operations.