Staff Product Manager, Affirm Bank

Reposted 2 Months Ago
Easy Apply
Hiring Remotely in Canada
Remote
150K-200K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
We create honest financial products that improve lives. Ready to make a difference?
The Role
The Senior Product Manager will lead the Customer Servicing team to enhance refunds and disputes platforms, focusing on customer needs and operational efficiencies through AI and automation.
Summary Generated by Built In

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

Affirm is building its own bank — and this role sits at the center of that ambition. We’re looking for a Staff Product Manager who has shipped a consumer-facing deposit or fintech product to market. You’ll own the end-to-end bank product: launching the deposit product to consumers, operationalizing a new bank charter within Affirm’s ecosystem, driving loan originations through the bank entity, and ensuring seamless integration across Affirm’s platform. This is a rare opportunity to build a foundational new business line from the ground up — one that will reshape how Affirm funds, serves, and grows relationships with its consumers. You’ll work at the intersection of regulated banking, platform engineering, and consumer products to bring Affirm’s bank to life.

What You’ll Do

  • Serve as the single-threaded product owner across deposits, loan originations, banking compliance, and operations. You are the person who holds the full picture of how the bank works within Affirm’s ecosystem — and you drive it forward.
  • Partner cross-functionally with Engineering, Marketing, Branding, Content, and Design to shape the consumer deposit experience and go-to-market strategy, including owning positioning, launch sequencing, and consumer-facing messaging for the deposit product.
  • Own the roadmap for the deposit product on a go-forward basis, scaling from early launch to a multi-billion-dollar deposit base and making strategic decisions about how deposits integrate with Affirm’s credit products and broader consumer experience.
  • Collaborate cross-functionally across Affirm’s internal teams and with our external vendors to ensure stakeholders are aligned on the vision for launch.
  • Partner with Legal, Compliance, Risk, and the Bank’s executive team to drive bank operations readiness — regulatory readiness, process maturity, and vendor selection and integration (deposit core, fraud, KYC).
  • Communicate strategy and tradeoffs to senior leadership and the Bank Board, and build alignment across Engineering, Legal, Compliance, Treasury, and Capital Markets.

What we look for

  • 6+ years of product management experience, with demonstrated ability to operate as a strategic, independent leader on complex, ambiguous initiatives
  • Experience growing or launching a regulated consumer-facing product in the financial services industry with go-to-market experience
  • Proven program leadership at scale — you’ve owned high-visibility cross-functional launches across many stakeholders, with direct exposure to leadership
  • Strong technical fluency — you’re comfortable working with engineers on system design, data models, API architecture, and core banking platform integrations
  • Exceptional written and verbal communication — you can distill complex regulatory and financial concepts into clear, compelling narratives for diverse audiences, including regulators, executives, and engineering teams
  • Proficiency with AI-assisted tools (e.g., Claude, Cursor) to accelerate your own work and raise the bar for quality and speed
  • Bachelor’s degree in a related field or equivalent practical experience

Pay Grade - P

Equity Grade - 7

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $181,000 - $241,000

This posting is for an existing vacancy.
#LI-Remote

Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

  • Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
  • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Skills Required

  • 5+ years of product management experience
  • Experience building in financial services or highly regulated environments
  • Deep experience in the card payments ecosystem
  • Exceptional communication and storytelling skills
  • Strong product judgment grounded in data
  • Bachelor's degree in a related field or equivalent practical experience

What the Team is Saying

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Jerry
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Affirm Compensation & Benefits Highlights

  • Healthcare Strength — Health insurance is described as comprehensive, with fully paid medical, dental, and vision premiums and low copays in some plans. Mental-health programs are explicitly included as part of the global benefits offering.
  • Parental & Family Support — Parental leave is presented as 18 weeks for birth and non-birth parents with a 4-week full-pay return-to-work transition. Family-forming support such as fertility, egg freezing, adoption assistance, and a dedicated spending wallet is also offered.
  • Leave & Time Off Breadth — Time off includes flexible or unlimited PTO and sick time for many roles. The package also features 20 company-wide paid Away Days that add collective rest to the standard leave mix.

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The Company
HQ: San Francisco, CA
2,200 Employees
Year Founded: 2012

What We Do

At Affirm, we help people say yes to the things that matter with flexible, transparent ways to pay over time. No hidden fees, no compound interest, and no fine print—just a smarter way to spend.

Why Work With Us

Who is an Affirmer? /noun/ Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.

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Affirm Offices

Remote Workspace

Employees work remotely.

Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.

Typical time on-site:
HQSan Francisco, CA
Spain
United Kingdom
Chicago, IL
New York, NY
Toronto, ON
Warsaw, PL
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