At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is looking for an accomplished, customer-obsessed, and results-oriented Principal Product Manager to join GEICO’s Billing Product team.
As a Principal Product Manager, you will define and drive strategy for critical areas of the billing product domain, working cross-functionally to shape the roadmap from vision through execution. You will tackle complex customer and business problems, translate strategy into actionable plans, and lead cross-functional teams to deliver outcomes at scale. You will help modernize customer and associate experiences, evolve core platforms and capabilities, and position GEICO to leapfrog the competition through product and technology innovation.
This is a highly visible leadership role requiring strong product judgment, deep business and technical acumen, and the ability to influence across organizational boundaries.
About This Role
If selected, you will be part of GEICO’s Billing Product team and will be responsible for leading product strategy and execution across a significant product area within the billing domain. You will work closely with engineering, design, analytics, operations, and business stakeholders to define the future state of billing experiences and platforms, while ensuring delivery of measurable business value.
The ideal candidate is comfortable going deep into customer problems, systems, data, and operational processes, while also operating at a strategic level to align senior stakeholders, shape investment decisions, and drive organizational change. This person should be equally comfortable setting long-term vision, making prioritization trade-offs, and ensuring strong execution across multiple teams and workstreams.
The ideal candidate is excellent at:
Defining and driving product vision, strategy, and multi-year roadmap for a significant product domain or set of capabilities.
Leading complex, cross-functional initiatives across multiple teams from discovery through delivery and adoption.
Identifying high-impact customer, business, and technology opportunities and translating them into clear product investments and priorities.
Influencing senior leadership and partner teams to align on goals, sequencing, trade-offs, and success measures.
Owning and prioritizing a long-term roadmap that balances customer needs, business outcomes, technical modernization, operational excellence, and risk/compliance considerations.
Leading product discovery and requirements definition in close partnership with user research, design, engineering, data, and operations teams.
Driving platform thinking and reusable capability development, not just point solutions, to unlock scale and long-term velocity.
Leveraging modern architecture, systems thinking, and strong product design principles to identify the right solutions.
Evaluating trade-offs across customer experience, technology, compliance, operational complexity, and speed to market.
Creating compelling artifacts to align and influence stakeholders, including vision documents, strategies, roadmaps, business cases, operating plans, and executive updates.
Understanding current and future state architecture and ensuring product strategy aligns with enterprise platform direction.
Defining, measuring, and improving key product and business KPIs, using data to inform prioritization and roadmap adjustments.
Maintaining an end-to-end understanding of the billing ecosystem to proactively identify dependencies, risks, and opportunities across adjacent systems and teams.
Driving experimentation, learning agendas, and measurable outcomes across digital experiences and operational workflows where appropriate.
Coaching and elevating product management practices within and beyond the immediate team, serving as a role model for strong product thinking and execution.
Basic Qualifications
Master’s degree
At least 12 years of experience in Product Management
At least 8 years of experience translating large, complex business problems into consumer-facing or associate-facing products and capabilities
At least 7 years of billing, payments, financial services, or related domain experience
At least 7 years of experience managing product initiatives through the full lifecycle from concept to launch and optimization
At least 5 years of experience leading large-scale, cross-functional product initiatives involving multiple teams and stakeholders
At least 4 years of experience using experimentation, analytics, and customer insights to inform product decisions
Preferred Qualifications
Experience defining product vision and strategy for a major product area, platform, or business capability
Experience influencing executive stakeholders and driving alignment across multiple organizations without direct authority
Experience leading product work involving complex technical systems, platform modernization, or large-scale transformation efforts
Strong understanding of modern software architecture, platform/product operating models, and scalable design patterns
Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Data/Analytics, Operations, Finance, Customer Support, Risk, or Marketing
Demonstrated ability to balance strategic thinking with executional rigor
Excellent written and verbal communication skills, including executive-level communication
High sense of accountability, ownership, and strong problem-solving skills
Insurance, fintech, billing, or payments industry experience preferred
Master’s degree in a technical field such as software engineering, computer science, engineering management, or a related discipline
Annual Salary
$146,575.00 - $229,600.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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What We Do
We know you know GEICO, but we want you to know that with us, you’ll find a rewarding career no matter which path you take. Our over 40,000 associates have been unexpectedly delighted to find that their jobs have turned into illuminating careers. You know us for insurance. Get to know us for great careers, too.
