Product Manager, Apps (Prod 84)

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients.

In this role, you will build and refine AcuityMD’s customer-facing platform, internal tools and services to drive business outcomes for our customers and for AcuityMD. You will build empathy for our users, and solve complex problems by shipping new workflows and data products. You will report to the Head of Product, and work cross-functionally with technical and customer-facing teams.

Team Mission

We are building a world-class product team to build software features as meticulously crafted and data driven as the highly specialized MedTech products that save lives each day. Our team is the critical link between what our engineers build and what our customers need. We are looking for product leaders to develop deep empathy for our users, apply data to prioritize user needs, and bring new features to life by aligning and coordinating across technical and customer-facing teams.

We strongly encourage people of all backgrounds to apply.

Responsibilities

• Drive the roadmap to solve AcuityMD customer problems: understand and empathize with users and data to develop, prioritize and sequence new workflows, tools and services
• Prototype and test new solutions with Engineering, Design and small, nimble cross-functional teams
• Own key metrics to measure and improve product and business outcomes
• Collaborate and coordinate cross-functionally to ensure on-time delivery of features and solutions

Your Profile

• You have >5 years of managing and shipping great software products, and a successful track record of leading cross-functional teams to deliver excellent customer experiences
• You build empathy for customer problems and seek to understand, question, and improve the user experiences
• You seek hard problems to solve and are comfortable with ambiguity
• You pay strong attention to detail
• You communicate clearly and concisely, and tell stories using data
• You drive cross-functional teams to prioritization and tradeoff decisions
• You have independently led large, cross-organizational groups
• Demonstrated an ability to work cross-functionally to craft a vision, strategy and roadmap for teams while also being able to dive into the details and drive execution.
• You have a bias towards action

Nice to haves, but not required

• Proficiency in SQL and experience with software to analyze user behavior
• Experience building mocks and prototypes in Figma
• You constantly think, “How might we further simplify our software solution for customers?”

You must have an eligible work permit in the USA or Canada to be considered for this position

We Offer:

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Unlimited vacation: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health and Dental Plans: We offer 100% paid health and dental plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1000 to invest in remote office equipment and WiFi reimbursement.
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
• Ground floor opportunity: Join a high growth startup, backed by world class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Competitive compensation with equity upside.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software investors.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.