Senior Product Manager – AI Voice

Posted 6 Days Ago
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Houston, TX
In-Office
Senior level
Information Technology • Consulting
The Role
Lead the strategy and roadmap for AI Voice product, designing products for natural interactions, ensuring execution excellence, and driving consumer engagement.
Summary Generated by Built In

Who We Are

HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com.

Position Overview

As the Senior Product Manager for our AI Voice product you will lead the strategy and roadmap for our cutting-edge consumer-facing AI solution. You will design transformative products that enable consumers to engage with restaurants through natural, conversational interactions and will own the execution for an AI voice product that delivers a seamless voice ordering experience.

The ideal candidate thrives in fast-paced environments rapidly turning bold ideas into shipped features. They are excited to experiment and bring a bias for action, cut through complexity with clarity, embrace ambiguity with confidence and demonstrate strong ownership and accountability for outcomes.

This is a remote role.

Essential Responsibilities and Duties:

  • Define and maintain a strategic roadmap for a consumer facing product, driving consumer engagement and business impact.
  • Partner with engineering to deliver innovative, high-quality features.
  • Use customer insights, data, and AI/voice technology trends to inform product decisions.
  • Balance speed and quality, making bold decisions when needed while ensuring execution excellence.
  • Define clear Objectives and Key Results (OKRs), and track progress against them to ensure measurable outcomes.
  • Experiment rapidly—hypothesize, test, learn, and iterate.
  • Conduct market research and competitive analysis to identify trends and opportunities and keep the product competitive.
  • Collaborate with stakeholders to prioritize features and capabilities based on customers’ needs and business goals.
  • Provide education and guidance to internal teams, including sales, product marketing, and customer success, ensuring alignment on product capabilities and value propositions

    Required Qualifications:

    • 5+ years of product management experience, with at least 1-2 years in AI
    • Strong track record of building and launching innovative products in fast-paced environments.
    • Deep curiosity and understanding of AI/ML and how it can drive consumer engagement.
    • Customer-centric mindset - Deep empathy for users and ability to translate insights into product features; Experience with user research, feedback loops, and customer journey mapping
    • Data-driven decision making - Proficient in setting measurable goals (OKRs, KPIs). Skilled at using product analytics, experimentation (A/B testing), and data to drive decisions
    • Execution excellence - Proven track record of shipping successful products. Strong prioritization skills and knowing what to build and what not to build
    • Collaboration & influence - Ability to work cross-functionally with engineering, design, sales, marketing, and operations. Strong communicator with the ability to influence, align, and inspire cross-functional teams.

      Why HungerRush?

      • Be part of a company that’s redefining the restaurant experience with cutting-edge technology.
      • Work on products that sit at the intersection of AI, voice, and consumer engagement.
      • A culture that values innovation, experimentation, and collaboration.
      • Opportunity to make a direct impact in a high-growth environment.

        Additional Details

        This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

        Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

        HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

        Top Skills

        AI
        Machine Learning
        Voice Technology
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        The Company
        HQ: Houston, TX
        236 Employees

        What We Do

        HungerRush 360 transforms your restaurant, chain or concept, managing your entire operation from a single dashboard, improves efficiency, gains greater visibility, uses valuable data insights to accelerate sales and increase loyalty, boosts revenues and lowers costs.
        As a technology-driven support system for your restaurant, we make sure all solutions provided are the latest in the tech market, constantly refined and updated.
        Want to know more about us? Get in touch with us today!

        CAREERS
        Are you looking to develop your career, make a positive impact and join a winning team? HungerRush is one of the fastest growing solution providers in the industry, and is looking to expand our team. We are looking for enthusiastic, talented individuals who are passionate about building and delivering the best customer experience as we enable restaurateurs to grow and scale their business.

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