Jobs at HungerRush

Provide remote phone-based technical support for HungerRush POS systems, troubleshooting and resolving hardware, Windows, software, networking, and POS issues. Manage high-volume inbound cases, document ticket activity, escalate when needed, maintain shift availability, follow SOPs, and collaborate cross-functionally to minimize restaurant downtime and optimize customer satisfaction.

The Software Engineer II role involves full stack development for HungerRush 360, including coding, testing, and mentoring junior engineers. Focus is on integrating AI into systems and enhancing software quality.

Provide bilingual (Thai/English) inbound and outbound customer support for restaurant accounts: handle calls, CRM tickets, minor troubleshooting, route issues, document correspondence, and perform clerical duties during evening shifts.

The GTM Engineer at Menufy will develop and integrate data systems, drive go-to-market strategies, enhance campaign intelligence using AI, and analyze revenue metrics while collaborating with sales and marketing teams.

The Staff Software Engineer leads full stack development for HungerRush 360, focusing on SaaS solutions, mentoring, and integrating AI in processes. Responsibilities include coding, testing, and enhancing current and new functionalities.

Provide bilingual (English/Mandarin) inbound/outbound phone and ticket support for restaurant customers: account changes, minor menu updates, order inquiries, basic troubleshooting, routing tickets, documenting communications, and clerical tasks. Work afternoon-to-evening CST shifts.

Lead and scale multiple software engineering teams for a cloud-native SaaS restaurant technology product. Own engineering strategy, metrics, processes, and end-to-end SDLC. Stay hands-on in architecture and code reviews, champion AI-driven development, upskill teams, ensure security and compliance, and collaborate cross-functionally with Product, Design, DevOps, and QA to deliver reliable, high-throughput systems.

The Account Executive will manage the sales cycle, apply a consultative selling approach, build customer relationships, and meet revenue targets.

Prospect and acquire new restaurant customers (1-25 units) for HungerRush 360 through outbound lead generation, discovery, demos, negotiation, and full sales-cycle management while maintaining pipeline in Salesforce and collaborating cross-functionally to meet sales targets.

The Sales Manager will lead, mentor, and develop a team of Account Executives, manage sales strategies, performance metrics, and cross-functional collaborations to enhance sales and ensure the success of restaurant clients.