Associate Director of Product, Access & Identity

Reposted 12 Days Ago
Boston, MA, USA
Hybrid
136K-170K Annually
Senior level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Crown Is Yours
The Role
Lead the strategy, execution, and delivery of initiatives focused on customer accounts and access, guiding cross-functional teams and driving product lifecycle outcomes.
Summary Generated by Built In
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Associate Director, Product, Access & Identity, you'll lead the strategy and execution for the platforms that power how customers create accounts, authenticate, and manage their identities across our ecosystem. You'll set the long-term vision for Access & Identity while leading a team of Product Managers responsible for foundational customer experiences that support growth, security, and regulatory compliance. Working closely with Engineering, Design, Analytics, Legal, and business stakeholders, you'll align teams around shared priorities and deliver experiences that serve millions of customers. Your leadership will help define the future of authentication, identity, and account management across our platform.
What you'll do as an Associate Director, Product, Access & Identity
  • Lead, develop, and inspire a team of Product Managers, fostering a culture of ownership, collaboration, and continuous improvement.
  • Define and drive the long-term product strategy and roadmap for Access & Identity, balancing customer experience, platform scalability, security, and regulatory requirements.
  • Own the Access & Identity product portfolio, ensuring investments across authentication, account management, onboarding, and identity services align with company priorities and long-term platform strategy.
  • Partner closely with Engineering, Design, Analytics, Legal, Operations, and Responsible Gaming teams to deliver secure, compliant, and customer-centric identity experiences.
  • Drive the strategy for customer onboarding, authentication, and account management experiences that improve acquisition, engagement, retention, and operational efficiency.
  • Use customer insights, experimentation, and performance data to identify opportunities to improve identity experiences and inform product investment decisions.
  • Represent the Access & Identity organization in senior leadership and executive forums, influencing strategic direction, investment decisions, and cross-functional prioritization.
  • Raise the bar for product management by establishing best practices for roadmap planning, stakeholder communication, team development, and product execution.

What you'll bring
  • Bachelor's Degree or any suitable combination of education, experience, and training.
  • At least 8 years of experience in Product Management at a large-scale, growth-oriented company, including at least 4 years leading and developing high-performing Product Management teams.
  • Deep experience defining product strategy, building long-term roadmaps, and delivering complex platform capabilities across cross-functional organizations.
  • Experience leading customer identity, authentication, account management, onboarding, or access-related platforms across web and mobile experiences.
  • Strong understanding of platform architecture, security principles, authentication technologies, and regulatory considerations related to identity management.
  • Proven ability to influence senior leaders, align cross-functional teams, and drive strategic decisions across complex organizations.
  • Strong analytical and strategic thinking skills, with experience using data and customer insights to prioritize investments and measure business impact.
  • Experience building high-performing Product Management teams through coaching, mentorship, and thoughtful career development.

Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 160,000.00 USD - 200,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Bachelor's degree or suitable combination of education and experience
  • At least 7 years of experience in Product Management
  • Deep experience managing product strategy, roadmaps, and delivery in an agile environment
  • Experience owning customer accounts or identity-related experiences
  • Strong analytical skills and data-driven mindset
  • Excellent collaboration and communication skills
  • Experience balancing long-term vision with near-term impact
  • Familiarity with internal tools or customer-facing platforms

What the Team is Saying

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The Company
HQ: Boston, MA
6,400 Employees
Year Founded: 2012

What We Do

It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Why Work With Us

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.

Typical time on-site: Flexible
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