The Senior Product Manager 2 is a key member of the Nordstrom Inventory Product Management team, responsible for establishing and executing the strategic capability roadmap for OmniTrace, Nordstrom's AI-powered inventory intelligence platform, delivering anomaly detection, lifecycle traceability, real-time inventory visibility, and AI-driven insights across the enterprise. This role plays a critical function in shifting inventory management from reactive reconciliation to proactive, AI-assisted prevention, improving operational efficiency, reducing shrink, accelerating issue resolution, and building the foundation for self-healing, autonomous anomaly resolution.
The Senior Product Manager 2 will define and own the OmniTrace product vision and multi-year roadmap, in partnership with executive leadership and cross-functional teams, and execute against it. To accomplish that, the product manager will plan the product roadmap and prioritize the applicable technology backlog, lead product discovery and prototyping, drive intake and use case definition across business domains, and measure and communicate results of the anomaly detection, traceability, and inventory visibility capabilities in production, all while ensuring stakeholder and strategic alignment across a highly cross-functional set of partners spanning Supply Chain, Store Operations, Merchandising Operations, Accounting, and Finance.
A day in the life...- Develop and own the strategic product vision and roadmap for OmniTrace's AI-powered anomaly detection, lifecycle traceability, and real-time inventory visibility capabilities
- Own the enterprise dashboard UI experience, giving business and operations teams a single, real-time view into enterprise inventory stock on hand, movement, and transaction lineage search
- Lead product discovery and rapid prototyping — driving aligned MVP scope, delivery estimates, and prioritized execution across anomaly detection and inventory visibility domains
- Own intake and use case definition, working with business partners to translate operational pain points into detection rules, decision trees, and recommended actions
- Define the roadmap toward self-healing, autonomous anomaly resolution — progressing use cases from detection, to AI-assisted recommendation, to human-in-the-loop automation, to guardrailed auto-resolution
- Partner with Supply Chain, Store Operations, Merchandising Operations, Accounting, and Finance to ground product requirements in operational and financial reality
- Support both front-end UI experiences and back-end system-to-system consumers, ensuring anomaly, stock on hand, movement, and lineage signals are equally usable by human operators and downstream automated workflows
- Build business cases with finance and business partners that quantify shrink reduction, resolution time (MTTR) improvement, and labor savings from automation
- Drive prioritization and alignment across cross-functional business and technology stakeholders, including engineering, data science, and operations
- Define product requirements, process flows, data schemas, and system integration specifications in alignment with north star architecture
- Define and measure KPIs for product features — detection accuracy, mean-time-to-resolution, automation/self-healing rate, search and dashboard adoption, and data freshness/latency — and support ongoing system health
- Experience: Minimum 5 years' experience in product management, technology, or operations
- Technical & Domain Expertise: Strong understanding of inventory management systems and AI/ML-driven anomaly detection concepts, including how detection models, confidence scoring, and automated recommendations are built and evaluated
- Strategic Vision & Ambiguity: Ability to set a compelling product vision and multi-year roadmap toward autonomous, self-healing operations, and to thrive in ambiguity where requirements, ownership, and scope are still forming
- Execution: Proven ability to lead discovery and delivery across multiple business capability teams in parallel, drive to an aligned MVP, and manage a prioritized backlog spanning UI, search, and system-to-system consumers
- Analytical Skills: Ability to define, measure, and analyze processes and model performance to identify improvement opportunities and prioritize automation candidates
- Communication & Collaboration: Strong written and verbal communication skills, with proven ability to build cross-functional relationships and drive alignment across Supply Chain, Store Operations, Merchandising Operations, Accounting, Finance, and engineering — up to executive leadership
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
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Skills Required
- Minimum 5 years' experience in product management, technology, or operations
- Strong understanding of inventory management systems and AI/ML-driven anomaly detection concepts, including detection models and confidence scoring
- Proven ability to lead discovery and delivery across multiple business capability teams and manage a prioritized backlog
- Experience defining product vision and a multi-year roadmap toward autonomous, self-healing operations
- Analytical skills to define, measure, and analyze model performance and operational processes to prioritize automation candidates
- Strong written and verbal communication skills; ability to build cross-functional relationships and align stakeholders including executive leadership
- Experience supporting front-end UI experiences and back-end system-to-system consumers; define product requirements, process flows, data schemas, and integration specs
- Ability to build business cases with finance quantifying shrink reduction, MTTR improvement, and labor savings from automation
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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