Senior Product Development Analyst

Job Description

We're now looking to recruit a Senior Product Development Analyst to join the product team and drive innovation for the AJ Bell website and apps. 

Working in this team you will support and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy and business goals.

What does the job involve?

• To support the Product Development Manager and Senior Product Development Manager in translating the business requirements and define the product requirements for each change project
• Write detailed product specifications and user stories for the web and app development teams
• Work with the technical teams to agree designs for new product enhancements, gathering feedback from the relevant business teams 
• Own backlog of development work for web and app teams
• Provide support to the mobile app and web development teams through testing and accepting development items in Jira and answering queries
• Support the launch of new products and significant changes to the existing web and app through customer beta testing and customer surveys
• Gather insights to improve the customer experience and product by investigating and resolving customer feedback raised through the support teams or via online feedback
• Investigate and respond to product queries raised by customers and business teams, creating bug fixes for the relevant development teams where appropriate
• Create training documents for customer facing teams ahead of new product launches
• Support the Product Development manager with delivering new product training to relevant teams in the business
• Be a product expert and help the marketing team to develop content that adequately reflects the product
• Ensure product changes are compliant and that there has been input from the Compliance and Technical teams
• Perform other tasks as agreed with the Product Development Manager or Head of Product Development.

Competence, Knowledge and Skills:

• Educated to degree level or equivalent.
• Knowledge of the FCA regulatory framework
• Knowledge of the financial services 
• Problem solving
• Able to organise multiple tasks and priorities
• Attention to detail
• Ability to work on own initiative
• Creative and can think outside the box
• Confident communicator both written and verbal
• Numerate with good analytical skills
• Understanding of the software development cycle would be advantageous
• Knowledge of Agile practices would be advantageous

*For internal applications the deadline is Friday 8 November*

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.