Senior Product Designer

Posted 3 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Design and enhance customer experiences for EarnIn's Financial Intelligence Platform, collaborating with cross-functional teams to ensure compliance, usability, and customer satisfaction.
Summary Generated by Built In
About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.


POSITION SUMMARY
We're looking for a highly creative and self-motivated Senior Product Designer to join EarnIn's Financial Intelligence Platform team. This is a structured, quality-focused group responsible for designing and improving the foundational experiences that power EarnIn's modern platform for financial flexibility and financial wellness for its community members. You'll work closely with product, engineering, design, compliance, risk, and finance partners to define and drive design excellence across core features like bank connectivity, earnings tracking, and repayment experiences. This role bridges deep design leadership with cross-functional execution, championing both customer and business value while ensuring quality, simplicity, and regulatory compliance. Your work will directly influence customer satisfaction and retention across our core experiences. This position will be a hybrid role based in our Bengaluru office, with 2 days on-site as part of our expanding site. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Palo Alto HQ. Our salary ranges are determined by role, level, and location.
WHAT YOU'LL DO
  • Design and refine core experiences across the full customer journey—from bank connection and account setup to earnings tracking and repayment experiences
  • Partner with PMs, engineering, and data teams to define design requirements and validate solutions through research and usability testing
  • Establish and maintain design patterns and systems that ensure consistency and simplicity across Financial Intelligence Platform features
  • Identify friction points in critical flows and design thoughtful solutions that improve usability, clarity, confidence, and compliance
  • Leverage research findings and customer feedback to inform design strategy and prioritize improvements that deliver measurable impact
  • Champion quality and polish, ensuring every interaction reflects EarnIn's commitment to reliability, trust, and regulatory standards
  • Collaborate with Compliance, Risk, and Finance teams to ensure designs meet industry and regulatory requirements
  • Contribute to a culture of collaboration, continuous learning, and design excellence within the team
WHAT WE'RE LOOKING FOR
  • 4+ years of experience designing consumer-facing digital products, with demonstrated success on core experiences or core functionality
  • A strong portfolio showcasing thoughtful problem-solving, systematic design, and measurable improvements to user satisfaction and retention
  • Deep understanding of financial products, user trust, and how to design for clarity in complex workflows
  • Ability to balance creative thinking with research-driven validation, comfortable collaborating with data teams to measure impact
  • Excellent storytelling and communication skills, particularly in articulating design rationale to cross-functional stakeholders at all levels
  • Skilled in Figma, prototyping tools, and modern design workflows
  • Comfortable in structured environments where roadmaps are planned across product areas, with the ability to drive projects to completion
  • Passion for solving real customer problems and improving financial wellness for everyday people
  • Background in systems design, design patterns, or design operations preferred
  • Experience improving user satisfaction and retention metrics through design-driven solutions preferred

#LI-Hybrid


At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Skills Required

  • 4+ years of experience designing consumer-facing digital products
  • Strong portfolio showcasing design improvements
  • Deep understanding of financial products and user trust
  • Excellent storytelling and communication skills
  • Skilled in Figma and prototyping tools
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The Company
HQ: Palo Alto, CA
229 Employees
Year Founded: 2012

What We Do

Earnin’s mission is to build a financial system that works for people. Every year, while Americans wait for their paychecks, more than $1 trillion of their hard-earned money is held up in the pay cycle. As a result, we accumulate over $50 billion in late and overdraft fees and turn to high-interest loans. We seek to eliminate those fees and put money back into workers’ hands. Our financial system doesn’t work for people. But Earnin does. Earnin is an app that lets people get paid as soon as they leave work, with no fees, interest, or hidden costs. App users can receive their money in their bank account instantly at little or no cost — as we operate on a pay what you choose model. All they need is a bank account and a job that provides direct deposit or uses electronic timesheets. At Earnin, we’re building the way we think a financial system should work for everyone, not just the people who can afford it. We help people take control of their money and get to a better financial place. Our goal is not only to provide great products at little or no cost to the people who need them but also to inspire kindness across the financial world and eventually across all industries.

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