Senior Product Designer (UX)

LaunchDarkly’s Feature Management experience is central to how customers control software releases. The Foundations and Next teams manage key workflows that enable developers to create, manage, and monitor feature flags—core components of the LaunchDarkly platform. As pioneers in modern feature management, these teams oversee the user experience core, including flag creation, targeting, and developer tools such as IDE integrations and the Developer Toolbar, as well as emerging AI-native workflows, all integral to developers' daily interactions with the product.

We’re looking for a Senior Product Designer to lead design across both teams. This role is the primary UX partner for two major product pillars:

• FM Foundations—the core workflows that define how flags are created, organized, targeted, and governed.
• FM Next—the future of feature management: AI-powered flag hygiene, the next-generation Developer Toolbar, and contextual in-IDE workflows that reduce friction and eliminate context switching. 

You’ll be the design lead embedded in a triad with PM and Engineering. Expect wide scope, complex systems, and high impact: this is the original LaunchDarkly product, and the work you do shapes how tens of thousands of developers ship software safely and confidently.

• Lead design for the core feature management experience, including flag creation, targeting, cleanup, and cross-environment workflows.
• Lead discovery, research, and strategy for new investments across Foundations and Next, including predictive targeting, toolbar inspector modes, and AI-native workflows
• Map and simplify complex developer workflows, transforming configuration-heavy experiences into intuitive, reliable, and scalable UX patterns.
• Design systems, not just screens: information architecture, navigation, patterns, and cross-surface consistency across the platform.
• Create high-quality design artifacts (flows, prototypes, specs), ensuring engineering clarity and tight iteration loops.
• Partner closely with engineering to understand technical constraints, data models, integration patterns, and SDK behavior; influence implementation early.
• Establish frameworks and reusable patterns to streamline future work across teams as new capabilities integrate into developer tools, agents, and AI-powered interactions.
• Advocate for developers by grounding decisions in research, testing, telemetry, and qualitative feedback from real workflows.
• Contribute to the design system, evolving components and interaction patterns that support highly configurable, state-heavy experiences.
• Operate as a design leader within the triad, facilitating alignment, unblocking ambiguity, and driving clarity around direction and trade-offs.
• Mentor peers, strengthen critique culture, and help raise the overall quality bar for craft.

• You can take ownership of a large, legacy-rich domain and modernize it without breaking trust.
• You enjoy getting deep into complex states, edge cases, and what’s actually happening under the hood.
• You thrive in early-stage exploration: AI-native workflows, contextual developer tools, predictive flag behavior, agentic interactions.  
• You think in frameworks: you’d rather fix a pattern than patch a screen.
• You’re comfortable influencing roadmap direction and building consensus in ambiguous spaces.
• You care about developer experience and how UX patterns scale across teams, languages, and workflows.

• 6–8 years of experience designing complex products, ideally developer tools, technical platforms, or configuration-heavy SaaS systems.
• Expertise in interaction design, information architecture, and system modeling; you identify patterns beneath the UI.
• Strength translating highly technical concepts (rules, contexts, targeting logic, multi-environment behavior) into clear, usable experiences.
• Ability to lead end-to-end design: discovery → concept → prototype → validation → implementation → monitoring value
• Comfort working directly with APIs, SDK concepts, developer workflows, or similar technical constraints.
• Experience designing for multi-surface journeys (web app, browser extensions, IDE extensions, agent-driven workflows).
• Strong communication and storytelling skills to collaborate and align with PM, Engineering, Docs, Research, GTM, and leadership.
• A portfolio demonstrating systemic thinking, clear rationale, and measurable impact.

Pay:

Target pay ranges based on Geographic Zones* for Level P4: 

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**
• Zone 3: All other US locations - $145,000 - $200,000 **

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. 

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