Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What will you do:
-Help shape our inhouse enterprise-level products that are used by thousands of users that reach millions of their customers
-Hands-on product design in all stages: from sketching concepts to narrowing down the solution in hi-fi prototypes and then testing it with real users
-Closely collaborate with product managers, designers, researchers, writers, engineers, and other stakeholders on creating delightful user experiences by employing a broad set of design techniques
-Participate in user interviews, and lead discovery sessions, brainstorms, and design thinking workshops
-Create flows, wireframes, and user journeys that reflect the mental models of our users
-Advocate for research and our design process, proposing improvements when needed
-Effectively communicate design decisions and key milestone deliverables
-Mentor more junior colleagues in our team
-Contribute to our Design System initiative by pushing visual excellence and promoting best practices and design standards
-Work closely with engineers by providing support as they build the proposed solution
Qualifications:
-Several years of experience designing digital products, not just websites
-A highly collaborative person with a pro-active approach to work
-Able to think critically, solve problems creatively and effectively
-Able to problem frame, prioritize and communicate ideas successfully, and then reframe the problem if needed in order to arrive at a better solution
-Able to present your designs and sell your solutions to various stakeholders
-Very good understanding of how discovery and evaluative research shapes a product
-Able to see opportunities where others see problems
-Proficient in Figma or any other prototyping tool (but willing to switch to Figma)
-Excellent visual design skills paired with a good understanding of human-computer interaction principles
-Experience in Enterprise UX projects
-Fluent in English
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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