Position Summary
We are looking for a new Cost Management Administrator to join our Service Administration team!Role and Responsibilities
Cost management
- Warranty operation & System management
- Warranty cost control
- Partner maintains
- Extended warranty management
- Warranty audit
- To support direct supervisor upon whose request performs all other task
- Warranty closing and control invoice
- Weekly and monthly report with analysis
- KPI management & Support for SVC data
Skills and Qualifications
Qualification/Experience:
- Administration & Field Experience in customer support for 3 years
- Data Analysis Experience (Excel)
Knowledge:
- Very good knowledge and understanding of systems and processes
- Very good English level
- Proficient in Excel, user of Microsoft PowerPoint
Job related skills:
- Excellent organization, co-ordination, and time-management skills
- Analytical and strategic thinking, problem solving attitude
- Strong creative sensibility and motivated by new challenges
- Highly customer oriented with strong communication skills
- Good team player and relationship building skills
- Passionate and high level of responsibility
- Pressure resistant
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What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
