What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Senior Product Designer is responsible to lead design efforts that shape the user experience across key areas of our product ecosystem. The role takes initiative in defining complex design problems, advocates for user needs, and aligns solutions with business goals. The work directly influences product strategy and execution, and the leadership guides teams toward best-in-class product experiences. The role serves as a design thought partner to product and engineering leads, contributing high-quality Product Design artifacts, identifying opportunities for user research, and delivering solutions grounded in human-centered design principles.
Duties and Responsibilities (other duties as assigned)
Lead Product Design efforts for major product areas, solving complex user and business problems with innovative, scalable solutions.
Evangelize Product Design best practices, design thinking, and accessibility principles across cross-functional teams.
Create and deliver high-quality Product Design deliverables, including user flows, wireframes, prototypes, heuristic evaluations, and competitive analyses.
Contribute new components and patterns to the Design System Library (DSL), influencing design consistency and system adoption.
Define research needs and conduct or collaborate on usability testing to validate and refine design solutions.
Collaborate closely with product, engineering, and research partners to drive alignment and clarity across the product development lifecycle.
Understand and balance business goals, technical constraints, and user needs in all aspects of your work.
Break down large, ambiguous projects into clear, actionable workstreams with measurable outcomes.
Actively participate in critiques, mentorship, and continuous improvement of design team processes.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
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What We Do
Papa John's Pizza is an American restaurant company that runs the third largest take-out and pizza delivery restaurant. Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities and meaningful work combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People! At Papa John's we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promote from within and rewards based on performance are important elements of our company culture.
